Patient Coordinator — Domino Dental | Williamsburg, Brooklyn

We are a boutique cosmetic and restorative dental practice in Williamsburg, Brooklyn, and we’re looking for a Patient Coordinator who leads with warmth, takes pride in the details, and genuinely loves taking care of people.

We’re not a typical dental office. Our patients come to us because they want something different — thoughtful, unhurried care from a team that knows their name and remembers what matters to them. We’re looking for someone who wants to be that first and lasting impression.

What You’ll Do

• Guide new patients through onboarding from first contact to first visit
• Support treatment acceptance by presenting options clearly, warmly, and without pressure
• Manage in-office flow so every patient feels attended to, never rushed
• Oversee payments, collections, and financial conversations with confidence and care
• Contribute to the overall ambiance and hospitality of the space
• Anticipate needs before they’re voiced — that’s the concierge standard we hold ourselves to

The Schedule

This is a full-time, in-person position (32–40 hours/week):

• Monday: 9:00 AM – 4:00 PM
• Tuesday: 7:45 AM – 5:45 PM
• Wednesday: 7:45 AM – 5:45 PM
• Thursday: 7:45 AM – 4:00 PM
• Friday: 8:45 AM – 4:00 PM

Who We’re Looking For

Someone who takes ownership. Someone who finds satisfaction in a system that runs beautifully and a patient who leaves happier than when they walked in. You’re professional, polished, and genuinely kind — not because it’s required, but because that’s who you are. You carry yourself with confidence and speak with conviction. You don’t second-guess yourself in front of patients — you know your stuff and it shows.

We have a refined, understated aesthetic — our team’s appearance reflects the calm, clean environment we’ve built. Uniforms are provided and laundered.

Requirements

• Minimum 1 year of experience in a dental office (front desk or clinical) — or a strong background in hospitality that you’re ready to bring into healthcare
• Excellent communication skills, written and verbal
• Comfort with financial conversations and basic collections processes
• Reliable, detail-oriented, and a true team player

What We Offer

• $20–$35/hour, commensurate with experience
• Eligibility for team-based bonus structure after a 3-month period
• Dental benefits, including cosmetic dentistry and Invisalign
• Uniform provided and laundered
• Ongoing professional development and continuing education opportunities
• A collaborative, hospitality-first culture where staff are valued as much as patients

To Apply

Send your resume and a cover letter telling us why this role is the right fit for you. Applications without both a cover letter and resume will not be considered.

Pay: $20.00 - $35.00 per hour

Benefits:

• Continuing education credits
• Dental insurance
• Employee discount
• Opportunities for advancement
• Paid time off

Application Question(s):

• Are you able to provide excellent customer service and have positive attitude?

Education:

• High school or equivalent (Preferred)

Experience:

• Dental office: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Brooklyn, NY 11249 (Required)

Work Location: In person