Patient Experience & Clinical Support Coordinator (RDA) – Private Practice

Please do not contact the office directly regarding hiring inquiries, as this disrupts clinic time. Thank you.

*This role is ideal for someone responsible, professional, warm, and teachable. It is a good fit for someone newer in dentistry or healthcare who wants to learn, grow, and become part of a long-term team. It is not a good fit for someone looking only for marketing, only for front desk, only for chairside assisting, or a short-term stepping stone.*

Rise Dental is a privately owned, wellness-focused dental practice in Cedar Park. We are not corporate. Our mission is to deliver relationship-centered, wellness-driven dentistry through modern technology, clear communication, and genuine care.

We are looking for a Patient Experience & Clinical Support Coordinator to help support the patient experience, daily office flow, clinical team, and practice growth.

This is a flexible, growth-oriented role for someone who is responsible, detail-oriented, warm, professional, and willing to help wherever the team needs support. You do not need to know everything on day one. You do need to care, learn quickly, follow through, and bring a strong work ethic every day.

This role may include supporting the Patient Care Coordinator, helping with patient communication, assisting with check-in/check-out, preparing rooms, sterilization, clinical setup, patient education, filming content, social media support, and general office projects.

As Rise grows, we want this person to grow into the role that best fits their strengths. That may be patient care coordination, clinical support, operations, marketing, community outreach, or leadership.

Who We’re Looking For

We are looking for someone who is:

Detail-oriented and dependable
Warm, professional, and emotionally intelligent
Hardworking and willing to help
Teachable and open to feedback
A problem solver who does not give up easily
Comfortable learning new systems and technology
Organized and strong with follow-through
Creative enough to help with content and social media
Humble enough to help with sterilization, setup, and daily flow
Team-oriented and excited to grow with the practice

You do not need to be perfect. But you do need to care, take ownership, and apply what you learn.

If you are looking for an office that takes care of you the way you want to take care of patients, by giving your best and being supported in return, this may be the place for you.

If you are looking for a short-term stepping stone, a place to clock in and clock out, or a role where you only do one narrow set of tasks, this is not the right fit.

What You’ll DoPatient Experience & PCC Support

Welcome patients and help create a calm, thoughtful experience
Support patient communication, scheduling, check-in, and check-out
Help patients understand next steps in their care
Support follow-up, referrals, paperwork, and daily admin flow
Help the team keep patient handoffs clear and organized

Clinical & Office Flow Support

Help with sterilization and room turnover
Prepare rooms, materials, and patient areas
Support the clinical team when additional columns are running
Assist with inventory and organization
Step in where needed to keep the day flowing smoothly

Marketing & Growth Support

Help capture photos and videos for social media
Support behind-the-scenes content creation
Assist with patient education materials
Help with community events, referral outreach, and practice growth projects
Bring ideas that help make the office feel more connected, caring, and human

Requirements

Dental experience preferred, but not required for the right person
RDA license preferred, but not required
Professional, dependable, and team-oriented
Strong communication skills
Comfortable learning technology and digital tools
Willing to help with both administrative and clinical support
Must have excellent follow-through and work ethic

Bonus Skills

RDA license or dental background
Experience with Open Dental
Experience with social media, filming, Canva, or content creation
Bilingual in Spanish or Vietnamese
Experience in hospitality, wellness, healthcare, childcare, teaching, or customer service
Interest in wellness, holistic care, or patient education

This Role Is a Good Fit If You:

Love helping people feel cared for
Notice details others miss
Like variety in your day
Are willing to learn both front and back office systems
Can switch between admin, patient care, clinical support, and creative projects
Bring positive energy without needing constant direction
Want to grow into a role that fits your strengths
Care about being part of a supportive, non-corporate team

This Role Is Not Ideal For Someone Who:

Only wants to answer phones
Only wants to do social media
Only wants to assist chairside
Does not want to help with sterilization or setup
Gets overwhelmed by changing priorities
Needs constant step-by-step oversight
Does not follow through consistently
Is looking for a short-term stepping stone

What We Offer

Competitive pay based on experience
Performance bonuses
Training and growth support
Wellness perks
Team events
A collaborative, non-corporate environment built on trust and support
A chance to grow into patient care, clinical support, operations, marketing, or leadership as the practice expands

At Rise Dental, we are growing our Rise family. We are looking for someone with heart, work ethic, creativity, and a genuine desire to care for people. If you want to be part of building something meaningful and are willing to grow with us, we’d love to meet you.

Job Type: Part-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Employee discount
• Gym membership
• On-the-job training

Work Location: In person