Patient Experience Coordinator / Chiropractic Tech *30-35 hrs/ wk

Are you ready for a fast-paced, upbeat, mission-driven work environment where you get to help people transform their health every single day? We are seeking an outgoing, genuine, organized individual to join our team in a hybrid role supporting both Compass Family Chiropractic and Genesis Back & Neck.

This position blends front desk leadership, patient experience, and hands-on clinical tech responsibilities including Softwave (Tissue Regeneration Therapy), plus spinal decompression.

This role offers hands on skill development, cross-training, and long-term stability within two growing wellness clinics.

⭐ Who You Are

• Warm, enthusiastic, and excellent with people
• Loves kids, families, and wellness
• Emotionally grounded and dependable
• Enjoys fast-paced multitasking
• Learns quickly and is comfortable with technology
• Wants meaningful work where you truly make a difference
• Not afraid of responsibility and following structured systems

Key Responsibilities

Patient Experience & Flow

• Greet every patient with enthusiasm and warmth
• Manage check-in and check-out with accuracy
• Schedule patients and ensure compliance with care plans
• Answer phones professionally and courteously
• Handle payments, billing conversations, and ledgers
• Support marketing events and light social media tasks
• Maintain a clean, organized, professional environment
• Communicate treatment recommendations clearly and empathetically

Tech CA Responsibilities

Once you have learned how to help quarterback the front office flow, you will be trained to assist with clinical procedures, including:

• Administer Softwave (Tissue Regeneration Therapy)
• Performing neurological scans
• Taking digital X-rays
• Assisting with progress exams and re-evaluations
• Administer spinal decompression using the DRX9000

Requirements

• Ability to commit to at least 1 year
• Genuine passion for helping people with extreme comfort around individuals.
• Excellent attention to detail and the ability to multitask effectively.
• Effective communicator
• Basic understanding of anatomy

Work Schedule

• Monday: 9:00–6:30
• Tuesday: 12:00–6:30
• Wednesday: 9:00–1:30, 2:30–6:30
• Thursday: 8:00–12:30, 2:30–6:30
• Friday: 8:00- 10:30 (Friday hours are not required)

*must be flexible if patient appts fall outside of these hours. This is not a clock in and clock out right at start/end time position.

Compensation & Benefits

• Hourly rate: $18–$21/hr based on experience
• Performance bonuses after full training
• Simple IRA with employer match
• Complimentary chiropractic care for immediate family
• Supportive, faith-filled, family-centered work culture

Why You'll Love This Role

• You will get to see lives transformed and you are an integral part of that
• You learn advanced tech skills (X-rays, neurological scans, decompression)
• You become part of two growing clinics with a shared mission
• You’ll be surrounded by a supportive, positive “work family”
• Your work will feel meaningful, purposeful, and appreciated

Application Process:

If you believe this position aligns with your skills and values, please send your resume along with a brief explanation of why you would be an excellent fit. Feel free to include a photo if you'd like to put a face to your application. We look forward to meeting you soon and welcoming you to our team at Compass Family Chiropractic and Genesis Back & Neck!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k) matching

Work Location: In person