Patient Financial Advisor

The Patient Access Billing Specialist serves as the first point of contact for all patients and understands the importance of accurate billing, reimbursement, and collection processes to result in a clean claim submission. The Patient Access Billing Specialist supports patients through a variety of administrative duties in addition to supporting the rest of the medical care team, helping to streamline patient processing to improve customer satisfaction. This is a fully on-site position. Candidates must be able to work in person at our office. Please do not apply if you are seeking remote work.

RESPONSIBILITIES:

• Answering the phone to address patient inquiries and billing questions.
• Documenting insurance information, personal information, payment methods and other important patient information
• Updating patient files and appointment information accurately
• Communicating information and important details to other medical care staff
• Processing payments from patients and handling billing issues between patients and insurance companies
• Managing various types of paperwork and other clerical duties
• Managing patient accounts with contact information, insurance, and financial information in a confidential manner
• Follows Medical Record Release policy.
• Adheres to OSHA, IPAA, and security protocols.
• Supports RGF's Mission Statement

Requirements:

• Working knowledge of insurance, billing, and review of patient accounts
• At least one year Medical Billing
• Excellent customer service and phone ettiqute
• Experience with or ability to learn EMR and billing computer systems

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Boynton Beach, FL 33472 (Required)

Ability to Relocate:

• Boynton Beach, FL 33472: Relocate before starting work (Required)

Work Location: In person