Patient Insurance Advocate- Titusville & New Smyrna

The Insurance Advocate enrolls patients in ACA Marketplace plans. The ideal candidate is compassionate, detail-oriented, and comfortable working in a fast-paced healthcare environment. This role is fully on-site, with required presence at the assigned hospital facilities: Monday, Wednesday, and Friday in Titusville, and Tuesday and Thursday in New Smyrna. The schedule is Monday–Friday, 8:00 a.m.–4:30 p.m.

Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Critical Illness & Accident Plans
• 401(k) with up to 4% employer match

Responsibilities:

• Contact patients to assess financial and medical eligibility for coverage
• Enroll patients in ACA marketplace plans and obtain required documentation
• Guide patients through the enrollment process and assist with case issues
• Perform bedside screenings when necessary
• Manage a high volume of outreach calls
• Document all activity in HealthFund Solutions, Hospital databases, and EMR systems
• Stay up to date on ACA policies, procedures and certification requirements
• Provide accurate and timely data to support reporting and tracking needs

Requirements:

• High School Diploma required; some college preferred
• 1-2 years related experience
• Knowledge of ACA marketplace, Medicaid, & commercial insurance terms preferred
• Computer proficient; EMR/EHR experience preferred
• Valid driver’s license, clean driving record, and active auto insurance
• Must complete hospital medical clearance and required vaccinations

NOTE: This job description is not intended to be all-inclusive. Duties may be adjusted as needed to meet organizational needs.

All candidates must successfully pass a national background check and a 12-panel drug screening. HealthFund Solutions is a drug-free workplace.

We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status