Patient Intake Clerk

Success Metrics

Typing speed of 50+ words per minute is a requirement of this position.

Pace, accuracy, and your ability to consistently provide a top-notch work product are how your success will be measured at Curitec. Your personal accuracy rate will be measured as a percentage using the total number of orders you are able to complete each week.

Responsibilities

• Input customer information and create orders in our billing program.
• Relay pertinent order information to field staff.
• Handle medical records, insurance verification, ICD-10 codes, Medicare billing, and wound care products.
• Utilize excellent communication skills, both verbal and written, with a strong emphasis on proper grammar.
• Multi-task effectively by seamlessly switching between phone calls, data entry, and responding to emails.
• Meet production targets and performance goals with minimal supervision.
• Navigate Microsoft Outlook and Excel proficiently as well as utilize basic computer skills, including keyboard shortcuts.
• Communicate with various insurance providers to determine patient eligibility.
• Perform basic customer service tasks, ensuring professional communication.
• Collaborate with both in-person and remote teammates.
• Maintain a high level of organization, self-motivation, and integrity.
  
  
  

The ideal candidate possesses:

• Previous experience in a customer service and/or data entry role.
• Medical experience, particularly in the long-term care/hospice space (preferred).
• Familiarity with Brightree software (a huge plus).
• Computer literacy with proficiency in Microsoft Outlook and basic Excel functions.
• Desire to work in the medical/Durable Medical Equipment (DME) field.
• Ability to work efficiently and accurately in an office environment.
• Exceptional organizational skills and self-motivation.
• Excellent communication skills, both written and verbal.
• A desire to do meaningful work with a high degree of care.
  
  
  

If you are a proactive individual with the required skills and a passion for the medical field, we encourage you to apply for this position. Join our team and help us provide excellent customer service while maintaining the integrity of medical data.

Job Type: Full-time

In-person or remote