Patient Recruitment Coordinator – Clinical Trials- Onsite

Join Eximia mission-driven team working to advance medical science by connecting patients with clinical trial opportunities. We’re seeking enthusiastic, healthcare-oriented telemarketers to play a key role in recruiting patients for participation in research studies.

Key Responsibilities:

Conduct outbound calls to potential participants using lead lists or interest forms

• Clearly communicate study details, eligibility criteria, and benefits of participation
• Pre-screen individuals for initial eligibility based on provided scripts and protocols
• Schedule follow-up appointments or refer qualified leads to research coordinators
• Accurately document all call outcomes and maintain updated contact records
• Provide compassionate and professional interactions with diverse patient populations

Qualifications:

• Prior experience in telemarketing, patient outreach, call center environments (healthcare preferred) or private medical practice.
• Excellent verbal communication and active listening skills
• Comfort discussing medical topics in a clear, respectful, and compliant manner
• Basic knowledge of clinical trials or healthcare terminology
• Ability to work independently and meet call volume targets
• Bilingual (English/Spanish) preferred but not required

What We Offer:

• Competitive hourly pay + bonus for successful enrollments or referrals
• Flexible schedule (remote work options available)
• Training on clinical trial basics and patient interaction best practices
• Opportunity to make a real impact on public health and medical advancement

If you have a heart for helping people and a voice for making a difference, we want to hear from you.

Apply today to become part of a compassionate, results-driven team.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• 1. Patient Communication & Trust

How do you explain a clinical trial to someone who is hesitant or nervous about participating?

• 2. Lead Follow-Up & Responsiveness

How do you prioritize and follow up with multiple patient leads when recruiting for multiple studies?

• 3. Screening & Eligibility Basics

What steps do you take to confirm whether a patient may qualify for a study before scheduling them?

• 4. Handling Rejection & Objections

If a patient says they are not interested, what would you say or do next?

• 5. Systems & Documentation

What tools or systems have you used as a Patient Recruiter?

Work Location: In person