Patient Registration Supervisor

Job Title: Temp-to-Perm - Supervisor, Patient Registration

Location: Robbinsdale, MN

Duration: 13 Weeks (Temp-to-Perm)

Shift: Day shift (7:00 AM – 3:30 PM, 8-hour shifts), 40 hours/week with weekend rotation

On-Call: Rotating between Robbinsdale and Maple Grove

Position Summary:

Oversee daily operations of patient registration, ensuring accuracy, efficiency, and excellent service. Lead a team of 15 unionized staff, manage Epic work queues, and maintain compliance with regulatory requirements. Report to the Registration Manager and work collaboratively with other departments.

Key Responsibilities:

Supervise patient registration operations and staff.

Manage Epic work queues for timely processing.

Develop departmental policies and performance reports.

Ensure compliance with regulations and payor requirements.

Provide training, mentorship, and handle escalated issues.

Qualifications:

Required:

High School Diploma or equivalent

3+ years of supervisory experience in patient registration

Strong problem-solving, communication, and leadership skills

Preferred:

Associate’s or Bachelor’s in Business or Healthcare Administration

Epic EMR experience

Additional Info:

Local candidates preferred

Must rotate between Robbinsdale and Maple Grove locations

Must be available for rotating shifts

Job Type: Contract

Pay: Up to $40.00 per hour

Expected hours: 40 per week

Work Location: In person