Patient Relation Officer

QUALIFICATION:Preferably MHA.
EXPERIENCE: Having minimum 2-4 years experience in patient care management in hospital.
Responsibilities :

- Upon information from incharge (Fo) to ensure that bed is ready and remote is provided.

- Welcome Kit

- Explain patient when doctor will come, what sisters will do & process flow of Patient treatment. Bedside receive /handover of patient.

- If scheduled for surgery, explain when pre-operative Exam will be done.

- Obtain PAC Clearance.

- Time of schedule surgery, Pre-op preparation

- Package for OT to be informed to attendants.

- Daily problems of HK & Maintenance

- When patient is advised for Discharge and processed for billing, information should be provided to House Keeping for return of Items and cross check of check list.

- Explain patient about Discharge time norms and Co-ordination.

- Explain about add on services

- Rating

- TAT/Time norm for discharge.

Timely delivery of food & maintain of food quality

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person