Patient Service Representative-Float

Patient Service Representative (Full Time, Monday–Friday)

ACCESS Family Care – Multiple Clinic Locations (Neosho, Joplin, Lamar, Carthage)

ACCESS Family Care is seeking a full-time Patient Service Representative to support our clinics across southwest Missouri. This position plays a key role in welcoming patients, supporting front-office operations, and ensuring a positive experience at each clinic.

?? Position Summary

The Patient Service Representative provides customer service, appointment support, and administrative assistance. This role requires regular travel between our Neosho, Joplin, Lamar, and Carthage clinics, with occasional travel to additional locations as needed. No weekend hours.

Responsibilities

• Greet and assist patients during check-in and check-out

• Answer phones, schedule appointments, and manage patient flow

• Verify insurance and update patient records

• Support daily front-office operations at multiple clinic sites

• Provide excellent customer service in a fast-paced environment

  
  

Qualifications

• Customer service experience required

• Proficient with computers and office software

• Strong communication and organizational skills

• Ability to travel regularly between assigned clinic locations

• Previous medical or dental office experience is a plus

• High School Diploma or equivalent, required

  
  

Additional Information

ACCESS Family Care follows Federal Guidelines for drug screening as part of the employment process. This is a Monday–Friday, full-time position with no weekend hours.

How to Apply

Submit your updated resume to be considered for this traveling Patient Service Representative role or apply online at www.accessfamilycare.org