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Patient Service Representative - Perinatal Clinic; 0.8FTE; Day Shift
Shift: Monday-Friday: 8:00 AM - 4:30 PM
The Patient Service Representative (PSR) is responsible for providing administrative and clinical support to the UPH-Meriter Center for Perinatal Care (CPC) and UW Health Maternal Fetal Medicine (MFM) leadership and clinical teams through a variety of tasks supporting department operations and all aspects of patient referrals from outside providers. The PSR transcribes orders, interprets clinical referral data and performs routine clerical functions associated with patient prior authorization, registration and scheduling. They greet and register patients on arrival for appointments in the CPC. To best support clinical leaders this position will have access to confidential patient information. This position supports the CPC with administrative duties to coordinate care between UPH- Meriter hospital and clinics, UW Health, and all outside referring providers.
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
Education:
Experience:
The Patient Service Representative (PSR) is responsible for providing administrative and clinical support to the UPH-Meriter Center for Perinatal Care (CPC) and UW Health Maternal Fetal Medicine (MFM) leadership and clinical teams through a variety of tasks supporting department operations and all aspects of patient referrals from outside providers. The PSR transcribes orders, interprets clinical referral data and performs routine clerical functions associated with patient prior authorization, registration and scheduling. They greet and register patients on arrival for appointments in the CPC. To best support clinical leaders this position will have access to confidential patient information. This position supports the CPC with administrative duties to coordinate care between UPH- Meriter hospital and clinics, UW Health, and all outside referring providers.
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Tuition reimbursement to help further your career and adoption assistance to help you grow your family.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
Education:
- High school diploma or equivalent
Experience:
- Previous customer service experience and understanding of basic medical terminology
FTE
0.8
Work Schedule
Monday-Friday: 8:00 AM - 4:30 PM
Hours Per Week
32
Weekends
No
Compensation
$18.32+
Site Address
202 South Park Street
City
Madison
Zip Code
53715
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