Patient Service Specialist - Float

Position: Patient Service Specialist - Float

Location: Will travel to clinics in the area as a Float PSS

• Home Clinic: 20 North Smith Street, Palatine IL 60067

Type of Employment: Part Time

Schedule: Weekdays (2 evenings until 7pm)

Compensation: $18.00 - $21.00 hour

Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. Front desk operations include but are not limited to answering phones, scheduling, insurance verifications, faxing/scanning, and quality assurance.

When patients enter our outpatient physical therapy center in Elgin, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum:

• High School Diploma or GED
• 1 Year of Medical Office Experience

Preferred:

• Insurance Verification Experience
• 1 Year of Front Desk Experience