Patient Services Call Centre Specialist (Flexible Shifts)

A leading healthcare provider in Dubai is seeking a professional Call Centre Agent to support their patient services team. The ideal candidate will have strong communication skills and a passion for delivering exceptional service in a healthcare environment. Responsibilities include handling inbound and outbound calls, assisting patients with appointment bookings, and ensuring smooth communication experiences. Applicants should have previous customer service experience, especially in healthcare, and be proficient in using call centre software. This role requires flexibility in shifts.