Patient Support Specialist - Sarasota

Overview
We are seeking a dedicated and well organized Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring vitals are collected timely and efficiently. You would be responsible for a roster of patients ensuring monthly performance goals are met.

Responsibilities:

• Travel to different facilities in a coordinated area to collect vitals on our roster of patients
• Prepare and update patient records through our EHR system and other electronic record systems
• Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resources Identify care needs for patients with high-risk conditions and communicates daily to the care team.
• Provide ongoing contact with patients
• Analyze, interpret and report physiological data for our roster of patients
• Communicate & coordinate updates with primary care team
• Complete clinical and administrative tasks as directed

Qualifications:

• Ability to work productively, either independently or with other individuals
• Highly organized with the ability to keep accurate notes and records
• Capability to effectively communicate with patients, providers, family members to implement successful care plans and strategies
• Demonstrate a positive attitude and respectful, professional customer service
• Acknowledge patient’s rights on confidentiality issues and follow HIPAA guidelines and regulations Knowledge of health care practices, insurance and billing
• Proven experience as Medical Assistant or CNA or similar role
• Ability to undertake a variety of diverse care tasks and work in a multidisciplinary team
• Understanding of confidentiality obligations and nursing best practices
• Excellent knowledge of medical and hospital terminology
• Highly proficient with computers, Microsoft Office and navigating EMR's.
• Excellent communication and interpersonal skills
• Compassionate and able to handle a busy working environment
• Successful completion of Medical Assistant, CNA or Nursing program is a must
• Medical Assistant, CNA license required.

Join our team as a Support Specialist where you can make a difference by providing essential support and contributing to our mission of delivering high-quality service.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Paid time off

Work Location: In person