Payment Associate

Role Name: Spanish Language Cards and Payment Associate
Location: Riverwoods, IL
Start date: 2025-11-17

JOB DESCRIPTION:
"17/11/2025-31/03/2026

Description and Location

• Excellent Spanish written and verbal communication.
• Experience working in Debit Cards domain.
• Good understanding of cards and payments processing lifecycle. Issuing and acquiring
• Experience in working in schemes/networks, like VISA, Mastercard, Rupay, CUP, JCB, etc.
• Ability to Proactively resolve client business & technical problems and improve cards acceptance resulting in business growth opportunities.
• Documenting requirements critical to achieving business objectives - Identifying and establishing project scope based on requirements analysis to define impact, outcome criteria, and measure-taking actions.
• Cross functional knowledge and experience in the working of ATM messages and ISO 8583 protocol.
• Desire to embrace change, successfully adapting to changing demands and conditions.
• Project management experience
• Review data, deliver operational business reviews and opportunity recommendations to merchants while driving the Client Services agenda, demonstrating solid data analysis, problem solving and critical thinking skills.
• Establish strong relationships with external assigned clients and internal stakeholders, naturally becoming a trusted partner able to influence decisions cross functionally
• Manage technical communications with client’s technical team, project team, customer services team and senior executives."

Job Type: Contract

Pay: $24.54 - $40.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person