Payment Services Processor

What You’ll Do:

• Process and balance the daily share draft files (including corporate checks), returned check deposits, and related cash letter adjustments.
• Review Large Dollar Return Item Notifications placing appropriate holds, monitoring for fraud, and identifying high risk activity.
• Process all deposit additions, domestic, and foreign collection items.
• Oversee member share draft orders and reconcile weekly invoices.
• Investigate member research requests, making necessary account and Federal Reserve adjustments.
• Post and balance mail payments/deposits and remit via branch capture to create electronic cash letter.
• Assist with other Payment Services functions as needed.
• Complete special projects as assigned by AVP of Payment Services.
• Deliver high level of quality service (both internally and externally), including timely and professional responses.
• Demonstrates teamwork by exhibiting the following: contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy.

What You Can Expect:

• We believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Benefits and Perks

Employer-Paid Benefits:

• Health Insurance (only employee premium paid)
• Short and Long Term Disability
• Life Insurance and AD&D

Benefits:

• Dental & Vision Insurance
• Health Care and Dependent Care Flex Spending Accounts
• 401K Plan with match (based on length of employment)

Perks:

• Generous paid time off- Earn over 3 weeks of PTO during your first year of employment
• Holidays- 11 observed holidays in addition to paid time off
• Tuition reimbursement- Up to $5000 per year
• Performance based Incentive program

Job Education and Experience Required:

• High school diploma or equivalent
• 12 months’ financial institution experience, to include working knowledge of deposit product regulations and guidelines.

Preferred Education, Certifications, & Experience (in addition to above):

• 2 year college or technical degree in a business related discipline
• Proven decision making skills

Knowledge and Job Performance Requirements:

• Customer service skills
• Knowledge of negotiable instrument laws and bank regulations
• Basic accounting skills, including by not limited to maintaining and balancing GLs
• Advanced computer and technology related skills (MS Word & Excel)
• Proven analytical and problem solving abilities
• Verbal and written communication skills
• Ability to handle multiple tasks within established deadlines

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.
• Must be able to lift and carry up to 20 pounds.
• Vision requirements include close and classroom vision.
• Rarely required to travel by automobile.
• Occasionally required to work other than normal business hour