Payroll Analyst - US/Canada

Project Role: Payroll Analyst

Work Experience: 1+ years.

Work location: Bangalore

Mode of work: Hybrid

Skills required : Experience in US AND Canada payroll processing with expert in French Language

Essential Functions

• Analyze data and payroll transactions.

• Support all payroll functions and programs impacting employees and serve as a resource for the employee population.

• Responsible for complete and accurate processing of employee information and all related job information including but not limited to new hires, terminations, tax and payment election setup, ongoing and one-time earning and deduction processing, garnishment/support order processing,

• Responsible for the accuracy of payroll production including researching and adjusting wages and/or taxes.

• Accurately update the employee payroll database in compliance with IQVIA financial policies and statutory and contractual requirements.

• Perform rigorous quality checks on payroll data to ensure accuracy and avoid unnecessary re-work.

• Support the delivery of payroll services to the agreed timelines.

• Support implementation of changes to policies and procedures on issues within own area, as directed by the Supervisor and Manager, Payroll to ensure a consistent approach across the organization.

• Support operation of payroll “Service Now Ticketing System” and resolve routine employee queries, escalating non-standard issues to the Supervisor or Manager, Payroll to ensure resolution within SLA timelines.

• Participate in continuous improvement activities to exceed customer expectations and promote a professional finance organization.

• Perform tax adjustments as needed.

• Meet Payroll department key performance indicators.

• Perform any other duties as assigned.

Qualifications

• High School Diploma Required

• 2 years US and Canada Payroll Experience Required (knowledge of multi-state pay requirements and taxes)

• Knowledge of Dayforce Payroll and Workday HR a plus

• Knowledge of Microsoft Office applications

• Attention to detail

• Accurate and efficient data entry skills.

• Ability to follow documented processes

• Ability to work within deadlines.

• Ability to work in a team environment.

• Ability to be flexible during month and year end closings.

• Ability to establish and maintain effective working relationships with co-workers and managers.