Payroll and Benefits Coordinator

SUMMARY:
The Payroll and Benefits Coordinator provides key administrative support to the Total Rewards team in payroll and benefits operations. This role involves assisting with payroll processing, benefits administration, reporting, data analysis, and responding to employee inquiries. The ideal candidate enjoys working with numbers, data, and systems, is detail-oriented, and thrives in a fast-paced environment. This position is an excellent opportunity to develop skills in HR and Total Rewards while contributing to a culture that reflects the organization’s SERVE values and mission.

RESPONSIBILITIES

• Promote the Answers in Genesis mission and standards.
• Uphold the Quality Service Standards of Safety, Hospitality, Presentation and Efficiency and create a SERVE culture environment in all work done.

Payroll Support

• Assist with accurate and confidential processing of biweekly payroll and back up the Payroll Specialist as needed.
• Review payroll data, including timecards and reports, for accuracy and compliance.
• Support research on payroll tax requirements and deductions (e.g., garnishments, health insurance premiums).
• Assist with retirement contributions, year-end compliance reporting, and preparation of W-2s/ACA reporting.
• Generate reports to support audits, including workers’ compensation and payroll and tax reconciliations.
• Assists with Employment Verifications and Unemployment inquiries
• Assists with Attendance and Scheduling inquiries

Benefits Administration

• Assist staff with benefits inquiries, enrollments, and changes.
• Support health, dental, vision, and retirement programs alongside the Benefits Specialist.
• Coordinate benefit transactions and help resolve staff issues.
• Support benefits billing and reconciliations, including staff perks and other programs.

HR & Administrative Support

• Serve as a point of contact for leave of absence requests and track leave time.
• Assist with exit interviews, including scheduling and documentation.
• Support salary surveys, merit/cost-of-living increases, and special projects.
• Maintain organized records and update processes and procedures.
• Perform other administrative duties as assigned.

REQUIREMENTS

• Comfortable handling sensitive and confidential information.
• Strong attention to detail, organization, and ability to manage multiple tasks.
• Analytical mindset with enjoyment of numbers, reports, and data research.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Strong communication, interpersonal, and customer service skills.
• Willingness to learn payroll and HR systems; experience with Paycom is a plus.
• Flexible and adaptable in a changing work environment.
• Must agree with and be able to sign our Statement of Faith.
• Maintains a personal relationship with Jesus Christ.
• Regular attendance at a local Bible-believing church.

EDUCATION & EXPERIENCE

• Interest in HR or related fields; previous experience is a plus but not required.
• Familiarity with payroll processing or benefits administration is helpful but not necessary.
• Willingness to learn state and federal payroll and benefits regulations.

ITEMS NEEDED FOR POSSIBLE EMPLOYMENT

• Completion of on-line application
• Resume
• Salary requirements
• Salvation testimony
• Creation belief statement
• Confirmation of agreement with the AiG Statement of Faith