LinkedIn Twitter Email Message Share
Category
Clinical Support
Job Location
105 Keeton Drive, HOPKINSVILLE, Kentucky
Tracking Code
80021-07
Position Type
Full-Time/Regular
Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers and staff about patient’s clinical condition.
Required Skills
Customer Services:
-
Welcoming patients and visitors.
-
Answering and referring inquiries within scope of practice.
-
Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
-
Maintains communication between medical staff, administrative staff, and/or patient/families.
Clinical Services
-
Maintains and updates medical records.
-
Appointment Scheduling.
-
Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.
-
Scans and uploads patient clinical documents into medical chart.
-
Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.
-
Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.
-
As directed by medical provider and within scope of practice, provide patient education.
Environmental Services
-
Ensures all equipment in exams and surgical rooms are clean and properly set up.
-
Contributes to the overall cleanliness and appearance of personal work space and department.
-
Monitors clinical supply levels in exam rooms and stock room and requests when needed.
-
Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.
Other duties assigned.
Required Experience
Minimum Education: Graduate of a medical assistant program required
Work Experience: Previous experience in medical practice is preferred
Required License/ Certification/Registration: Basic Life Support Certification
Skills
-
Communication Excellence
-
Knowledge and ability to work in accordance with accepted clinical standards
-
Ability to work tactfully and effectively with patients, family members, other employees and physicians.
-
Administering medications to include injections
-
Collecting lab samples
-
Wound care
-
Word Processing / Computer
-
Strong customer service
-
Multi-tasking
-
Time Management
-
Organization
-
Attention to Detail
-
Professionalism / Positive Attitude
-
Quality Focus
-
Adaptability