People Administrator

Job description:

People/HR Administrator

12 - Month FTC

Location: Dubai, United Arab Emirates

About Us

We are a leading independent telecoms infrastructure company, with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing and enables mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, cost-effectively, and with a lower carbon footprint. In turn, this supports the expansion and quality of mobile connectivity, driving sustainable development in our markets.

What We Do

We build, acquire, lease-up, and operate telecommunications towers that can accommodate and power the needs of multiple tenants. Our tenants are the major Mobile Network Operators (MNOs), and we serve them across nine high-growth markets (eight in Africa and Oman in the Middle East). Our purpose, mission, and sustainable business strategy are underpinned by our values of integrity, partnership, and excellence.

Overview

Reporting to the Head of People , you will play a key role in providing comprehensive administrative support to the People team, ensuring efficient operations and a positive employee experience across our Dubai office and wider group.

Role Responsibilities

As a People Administrator , you will be responsible for:

• Maintaining accurate and up-to-date employee records.
• Administering employee benefits, including healthcare, retirement, and flexible benefits.
• Supporting the onboarding process for new hires, ensuring a smooth integration experience.
• Managing employee documentation and ensuring compliance with legal and regulatory requirements.
• Handling employee inquiries related to benefits, certificates, and employment references.
• Assisting in the development and implementation of People policies and procedures.
• Preparing People reports and metrics for management review.
• Providing general administrative support to the People department.

Requirements for the Role

To succeed in this role, you will:

• Hold a Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Have previous experience in People administration or a similar HR support role.
• Demonstrate strong communication and interpersonal skills , with the ability to build relationships across all levels.
• Be proactive, organised, and detail-oriented , capable of managing multiple tasks in a fast-paced environment.
• Maintain high levels of integrity and confidentiality when handling sensitive employee information.
• Be proficient in Microsoft Office Suite (Word, Excel, PowerPoint) .
• Ideally have familiarity with People software and tools (e.g. SuccessFactors).
• Have knowledge of UAE and UK employment laws and People best practices.

Desired Skills

• Strong attention to detail and accuracy.
• Excellent written and verbal communication.
• Experience with data handling and reporting.
• Ability to work both independently and collaboratively.
• Problem-solving and time-management skills.

Benefits

• Competitive basic salary
• Discretionary bonus and employee share scheme
• Health & Life Insurance

Helios Towers is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, marital status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief.