People & Culture Director - Stadium

At the Tennessee Titans, we’re dedicated to a winning culture, making a meaningful impact in our community, and creating moments that bring people together. We pursue excellence in everything we do and foster a culture of accountability, teamwork, and relentless commitment because we are dedicated to being a part of something bigger than ourselves.

Job Description – What you will be doing

The People & Culture Director serves as an advisor and operational People lead for our stadium staff, partnering with stadium leadership to drive talent, organizational effectiveness, and employee engagement across all functions. This role requires a dynamic professional who can balance strategic consultation with hands-on problem-solving in a fast-paced, guest-focused environment.

• Partners with stadium leadership to provide guidance on workforce planning and talent management to support operational goals.
• Serves as a trusted advisor on complex employee relations matters, change management initiatives, and leadership development.
• Acts as the primary point of contact for employee relations issues, conducting investigations and partnering with P&C leadership & legal when necessary.
• Fosters a positive workplace culture that supports high-performance teams in a demanding, customer-facing environment.
• Ensures organizational People & Culture initiatives are implemented effectively within the stadium's scheduling and unique operational demands.
• Oversees day-to-day HR operations including onboarding, offboarding, and compliance with labor laws and company policies.
• Partnering with the Talent & Development team, supports organizational strategies for talent acquisition, succession planning, performance management, and career development tailored to the unique needs of stadium operations.
• Utilizes metrics and analytics to identify performance trends, measure program effectiveness, and provide data-driven recommendations.
• Ensures compliance with federal, state, and local employment laws, including wage and hour regulations affecting shift-based and event staff.

The right person for this role, is someone who:

• Strategic & Business-Minded | Thinks beyond transactional HR to connect people strategies with business outcomes
• Highly Adaptable & Agile | Thrives in an unpredictable environment, pivoting between strategic planning and immediate operational issues, and remains composed during high-pressure moments
• Exceptional Relationship Builder | Builds credibility and trust quickly across all organizational levels through collaboration and high emotional intelligence
• Proactive & Solutions-Oriented | Identifies potential issues before they escalate and addresses through creative & practical solutions
• Strong Communicator | Actively listens to understand concerns & motivation and delivers thoughtful responses tailored to that audience and situation.
• Decisive & Sound Judgment | Ability to make independent decisions, balancing empathy & accountability, escalating when necessary.
• Resilient & Even-Tempered | Maintains professionalism and positivity despite challenges or difficult conversations, maintaining long-term perspectives

Requirements – What you'll bring to the team

Education

• 4-year degree required - preferably in Business Management, Human Resources, or Industrial/Organizational Psychology

Experience

• 5-7 years of generalist or business partner experience, serving a business segment in an HR/People function
• HR experience in entertainment, venue, sports or other fast-paced environment preferred
• Strong & effective organizational and communication skills
• Proficiency in Microsoft office products, particularly Microsoft Outlook and Teams
• Experience with performance management tools; CultureAmp a plus
• Familiarity with HRIS systems; Dayforce a plus

Physical Requirements and Working Conditions

• Ability to work nights, holidays, or weekends as needed (expected to be infrequent)
• This is an In-person position located at The Nissan Stadium in Nashville, TN

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.