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People & Culture Manager

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POSITION PURPOSE
Develops and administers policies relating to all phases of human resources activity.


ESSENTIAL FUNCTIONS


  • Develops and administers company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal and state legal requirements.
  • Promotes positive employee relations through design, communication, and interpretation of human resources policies and programs.
  • Coordinates recruiting and retention strategies and succession planning process.
  • Coordinates exit interview process and communication of findings to management.
  • Analyzes data, prepares reports, and makes recommendations on a variety of human resources issues.
  • Coordinates training programs, personal and career development, performance appraisal process, compensation systems, diversity, and benefit programs.
  • Responds to inquiries regarding policies, procedures, and programs.
  • Coordinates employee-relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, and employee recognition programs.
  • Reviews employee relations issues and recommends appropriate responses to management.
  • Prepares and monitors end of month reporting, HR Compliance Balance Scorecards and human resources budget.
  • Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations.
  • Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
  • Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
  • Performs other related duties as assigned by management.

QUALIFICATION STANDARDS

  • Bachelor’s degree (B.A.) or equivalent, five to eight years related experience, or equivalent combination of education and experience, preferably in the Hotel Industry.
  • SHRM-CP or PHR Certification highly desired.
  • Working knowledge of HR laws and regulations.
  • Ability to effectively communicate with people at all levels and from various backgrounds. This includes having the ability to influence management when appropriate.
  • Understands the organizations value proposition and can articulate fundamentals of business and how the units tie together.
  • Able to champion new ideas, manage change, and execute on action plans.
  • Experience in all HR concentration areas such as benefits; compensation; workforce planning and employment; employee relations; occupational health, safety, and security; strategic management; employee development; and training.
  • Strong organizational, problem-solving, and analytical skills.
  • Strong business acumen.
  • Strategic thinker who can see long-term goals and balance against short and intermediate term needs.
  • Ability to manage priorities and workflow.
  • Ability to work independently and as a member of various teams and committees.
  • Proficient in Microsoft Office Suite and ADP Workforce Now.
  • Proven ability to handle multiple projects and meet deadlines.
  • Strong interpersonal skills.
  • Ability to prepare reports and company-wide business correspondence.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Good judgement with the ability to make timely and sound decisions.
  • Creative, flexible, and innovative team player.
  • Commitment to excellence and high standards.
  • Excellent written and verbal communication skills.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Bilingual skills a plus.

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