People Operations Analyst

We are looking for a highly analytical, detail-oriented, and proactive People Operations Analyst to join our team in NYC. This role is crucial for ensuring our People systems and processes are efficient, compliant, and scale effectively as we grow. You will be responsible for the flawless tactical execution of core operations and the strategic design of our workflows across both HR and Recruiting.

What You'll Do

• Serve as a subject matter expert for our core People systems (Workday, Greenhouse, Gem, etc.). This includes managing product updates, configurations, security settings, user permissions, and troubleshooting day-to-day system issues.
• Proactively identify, design, and implement improvements to People and Recruiting workflows (e.g., offer letter generation, new hire onboarding) to drive efficiency, accuracy, and a positive employee experience.
• Help to manage the data quality across all People systems. Conduct regular audits and implement controls to ensure data consistency and accuracy for reporting and compliance.
• Create, run, and deliver accurate and timely standardized reports (e.g., headcount, new hire reports).
• Run the operational elements of the employee lifecycle, ensuring seamless and compliant execution from offer generation through offboarding and exit procedures.
• Assist in maintaining and organizing standard People documents and company policies.
• Provide operational support to the Recruiting and HR teams, including managing the configuration of the ATS, streamlining the offer and onboarding process, assisting with general inquiries and ad-hoc projects, and ensuring data accuracy.
• Serve as a first point of contact for routine and general employee inquiries, ensuring timely and accurate resolution or escalation.
• Assist with HR compliance activities, internal/external audits, and maintenance of digital employee files to ensure adherence to City, State, and Federal labor laws.

What You Have

• Bachelor's degree in Human Resources, Business Administration, Data Science, or a related field.
• 2+ years of experience in an analytical or operational role within Human Resources or People Operations.
• Hands-on experience as an administrator or power-user of at least one major HRIS (Workday preferred) and Applicant Tracking System (Greenhouse preferred).
• Proficiency in Microsoft Excel/Google Sheets (pivot tables, VLOOKUPs, complex formulas) and experience working with large datasets.
• Demonstrated ability to balance tactical execution (data entry, process administration) with strategic analysis (identifying trends, making recommendations).
• Exceptional attention to detail, organization, and a commitment to data and process integrity.
• Demonstrated ability to document, follow, and improve operational processes.

Bonus Points

• Familiarity with data visualization tools (e.g., Tableau, Power BI, Google Data Studio).
• Knowledge of NYC, New York State, and US Federal employment laws.
• Knowledge of US immigration laws and global mobility processes.

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