People Operations - Team Experience Coordinator

About SalesLabX

Hi! We're SalesLabX (SLX for short), a digital marketing firm based in Austin, TX.

We exist to remove the guesswork from modern marketing. SLX was founded on the belief that businesses deserve better results, smarter strategies, and faster execution, without having to manage a dozen vendors or internal teams. Our mission is to deliver growth, creativity, and data-driven impact for companies that want more than just clicks, they want outcomes.

To keep delivering on that mission, we're building a diverse and curious team of people from all walks of life. Our crew includes former baristas, artists, pastry chefs, camp-counselors, space-enthusiasts, and plenty of self-taught experts. Really, the one thing that brings us together is wanting to provide a top-notch experience for our clients and our team.

If you're someone who thrives in fast-paced environments, loves turning challenges into opportunities, and can't wait to get your hands dirty from day one, you'll fit right in. We've got big goals, bold ideas, and a deep drive to help teams all over the world do their best work.

About the Role

We're looking for a Team Experience Coordinator to help us take care of the people who take care of our clients. This is a part-time role focused on team member relations, culture building, and making sure SLX stays the kind of place where talented people want to work.

You'll be a consistent, trusted presence for our team. The person they come to when they have questions about benefits, need help navigating a tricky interpersonal situation, or just want to know someone is listening. You'll also be the creative force behind our team activities, helping us stay connected and energized as a fully remote crew.

This role is for you if you're the kind of person people naturally trust, because you've earned it by being steady, direct, and genuinely caring. You have strong instincts about group dynamics and can sense when something's off before it becomes a full-blown issue. You don't shy away from difficult conversations, but you handle them with empathy and fairness, not politics.

We are looking for someone who can be a steady, reliable anchor for our team. You'll report directly to SLX senior leadership and play a meaningful part in shaping how our team experiences work every single day.

Key Responsibilities

Team Member Support & Relations

• Serve as a reliable point of contact for all team member questions related to benefits, policies, and general people operations
• Respond to team member inquiries via chat or email within two hours during standard working hours (9am - 5pm Mon-Fri)
• Assist with conflict resolution between team members if needed, approaching each situation with discretion, fairness, and follow-through
• Support onboarding for new team members and offboarding for departing team members, ensuring both experiences reflect the care and thoughtfulness SLX is known for

Culture & Engagement

• Attend our twice-weekly 30-minute virtual all-team huddles (Tuesday and Thursday at 9:30 AM CST)
• Attend and actively participate in our monthly all-team virtual happy hours (last Friday of each month, 4-5pm CST)
• Plan and host creative virtual team activities for the monthly happy hour that actually bring people together and create a sense of fun

Continuous Improvement

• Identify patterns in team member feedback and proactively surface insights to leadership
• Recommend and help implement improvements to internal culture, communication, and team morale
• Stay plugged into what's working and what isn't, and have the confidence to speak up about both

Required Qualifications

• 1+ years of experience in people operations, HR, team culture, counseling, or a related field
• Exceptional written and verbal communication skills, especially in remote/async environments
• Strong emotional intelligence with a proven ability to navigate sensitive conversations
• Highly organized with the ability to manage multiple priorities without dropping the ball
• Comfortable working independently with minimal oversight
• Available during core working hours (CST) for team huddles and responsive communication

Nice-to-Haves

• Experience working with fully remote teams
• Background in planning virtual events or team-building experiences
• Familiarity with Google Workspace and Asana
• Experience in a lean startup or scaling organization
• Knowledge of benefits administration or HR compliance basics

Compensation

This is a part-time role.

We're expecting this to start at roughly five hours per week, with a monthly budget of up to $1,500. There's opportunity for this to grow into a larger commitment or a full-time role for the right person.

Role Type: Part-time, Remote

Location: Remote (Austin, Texas based candidates preferred)

Reports to: Director of Operations

Job Types: Part-time, Contract

Pay: $550.00 - $1,500.00 per month

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program

Work Location: Hybrid remote in Austin, TX 78701