Perioperative Solutions Onboarding Specialist

Why Work Here?

“Mission driven, great benefits and room for growth!”

Why consider AORN, Association of periOperative Registered Nurses, as the next place for your career as our Perioperative Solutions Onboarding Specialist? Because we’re innovative and all about quality and collaboration – we’re continually seeking to enhance our offerings to allow us to better tailor to the needs of our nurse members while expanding our market position and growing revenue across our business and sales divisions.

Our mission is to define, support, and advocate for patient and staff safety through exemplary practice for each phase of perioperative nursing care using evidence-based guidelines, continuing education, and clinical practice resources. We collaborate with professional and regulatory organizations, industry leaders, and other health care partners who support our mission. Our culture is one of openness, teamwork, risk taking and being at the cutting edge of our field and we only look for employees who hold these same traits.

Values mean more to AORN than just bullets on a page. They drive our daily decisions and impact how we work as an organization:

• Innovation: Taking courageous and bold actions for growth and sustainability.
• Communication: Exemplifying respect, collaboration, transparency and honesty.
• Quality: Ensuring accountability and excellence.
• Diversity, Equity, Inclusiveness: Promoting fairness, valuing differences, considering all perspectives.
• Achievement: Achieving our mission, realizing the vision.

The Perioperative Solutions Onboarding Specialist (PSOS) supports the Health Care Organizations (HCO) team and the customers utilizing AORN and CineMed educational solutions. Acting as a trusted advisor, the PSOS focuses on providing expert guidance and support to help customers achieve their business objectives through effective onboarding and implementation of AORN and CineMed products and services. The PSOS will lead post-sale activities, including onboarding and implementation, conduct utilization reviews, and facilitate quarterly strategic business reviews (QBRs) with key accounts to drive long-term success and retention.

AORN is based in Denver, CO. Our Perioperative Solutions Onboarding Specialist will work in remotely.

More about what you’ll get to do as our Perioperative Solutions Onboarding Specialist:

• Lead comprehensive onboarding for new and renewing Periop 101 (P101), eGuidelines+ (eG+), and AORN CineMed clients to ensure smooth, successful adoption and seamless integration into clinical and educational workflows.
• Design, coordinate, and execute tailored implementation plans that align with each client's unique needs and strategic goals across AORN and CineMed solutions.
• Serve as the primary point of contact throughout onboarding and implementation, providing expert guidance, hands-on support, and proactive problem-solving to drive early success.
• Engage with clients on a consistent, pre-defined schedule to conduct utilization reviews, analyze performance metrics, and identify opportunities to optimize adoption and impact.
• Facilitate strategic quarterly business reviews (QBRs) with key accounts to evaluate outcomes, highlight value achieved, share best practices, and establish future objectives and growth plans.
• Maintain thorough, accurate records of all client interactions, implementation milestones, and utilization data in Salesforce to ensure visibility and accountability.
• Collaborate cross-functionally with internal teams, including Account Executives, Product, and Clinical teams, to deliver a coordinated and exceptional client experience.
• Gather and monitor feedback from clients regarding AORN and CineMed products, providing actionable insights and recommendations to inform product updates, revisions, and new development initiatives.
• Support agreement renewals through proactive relationship management, demonstrating tangible value during utilization reviews and QBRs to strengthen long-term partnerships.
• Perform additional responsibilities as needed to support strategic growth initiatives and evolving organizational objectives.

Must Have’s to be our Perioperative Solutions Onboarding Specialist:

MINIMUM QUALIFICATIONS

• Bachelor’s degree in nursing.
• Registered Nurse (RN).
• Minimum 5 years of experience in a perioperative clinical nursing environment, with at least one year in a position responsible for the delivery of clinical education.
• Experience that demonstrates strong written skills, with comfort in giving presentations and facilitating group discussions.
• Experience with AORN Perioperative Solutions: Periop 101, eGuidelines Plus, and AORN CineMed Video Library.

PREFERRED QUALIFICATIONS

• Master’s degree in nursing or education.
• Experience teaching Periop 101: A Core Curriculum.
• Experience in a fulltime perioperative educator role.
• Experience with remote conferencing, group presentations, webinars, and virtual facilitation.
• Previous healthcare industry experience beyond perioperative nursing.
• Familiarity with Salesforce.com or similar CRM applications.
• Proficiency in Microsoft Suite (Outlook, Word, Excel, Teams, etc.).

KNOWLEDGE, SKILLS AND ABILITIES

• Comprehensive knowledge of AORN and CineMed products and systems, with the expertise to guide customers confidently and effectively.
• Outstanding customer service mindset paired with exceptional problem-solving abilities.
• Excellent written and verbal communication skills, including strong presentation abilities for facilitating onboarding sessions, quarterly business reviews, and implementation meetings.
• Highly self-motivated, with the ability to work independently while effectively collaborating with cross-functional internal teams.
• Strategic thinker, capable of supporting clients in achieving measurable outcomes and long-term success.
• Strong public speaking and teaching skills, with the ability to engage and educate diverse audiences.
• Superior time management, project planning, and organizational skills, with a proven ability to manage multiple priorities and meet deadlines.
• Exceptional interpersonal skills, with demonstrated strength in collaboration, team building, and establishing rapport with a wide range of stakeholders.
• Ability to demonstrate and hold others accountable for organizational values of: Innovation, Communication, Quality, Diversity, Equity and inclusion, and Achievement.

Here are some of the excellent benefits we offer and why it’s so great to work here!

• Health insurance package options that include a HDHP plan and a PPO plan.
• Dental and vision coverage.
• Flexible Spending Account (FSA) and Healthcare Savings Account (HSA) options.
• Employer paid short- and long-term disability, accidental death and dismemberment, and life insurance coverage.
• Voluntary Life Insurance options including critical illness and accident insurance.
• 401(k) plan with immediate vesting.
• Pet insurance.
• LinkedIn Learning.
• Paid time off and 10 paid holidays per year.
• Paid sick time.
• Paid parental leave.
• Free subscription to Calm.
• Up to 8 hours of paid volunteer time.
• Employee Assistance Programs.
• Sales Incentive Bonus.

Working Conditions

• Working Work remotely using a computer and Teams daily.
• Travel requirement: approximately 25–50%, including potential in-person visits to hospitals and healthcare client sites.

Hiring Salary Range: $115,000 - $125,000 annually

FLSA Status: Exempt

Application Deadline: Applications will be accepted until the position is filled, or a sufficient number of applications has been received.

AORN provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We encourage people with disabilities and from other diverse backgrounds to apply. We do not discriminate based on disability.