Permanent Supportive Housing Case Manager

•Develop and coordinate employment and housing related programs for residents
•Consult with residents in the handling of issues such as family, financial, and educational problems
•Conference with staff to develop case files, status reports, and treatment plans
•Provide crisis intervention between residents
•Maintain accurate and complete consumer records as required by laws, county policies, and administrative regulations
•Enforce rules and regulations to ensure the smooth and orderly operation of shelter programs
•Observe residents to detect and report unusual behavior
•Counsel individuals to help them understand and overcome personal, social, and/or behavioral problems and stigma affecting their growth and development
•Prepare residents for later experiences by encouraging them to explore learning opportunities and to persevere through challenging tasks
•Evaluate residents' abilities, interests, and personality characteristics using assessments, records, interviews, or professional sources
•Provide special services such as effective communication, time management, conflict resolution, in effort to teach residents to handle conflicts without resorting to inappropriate behaviors
•Conduct follow-up interviews with residents to determine if their needs have been met

Additional Knowledge, Skills, and Abilities: Able to work with consumers in a caring and respectful manner with an understanding of and consideration for their unique circumstances; prior experience developing, evaluating, and implementing a case management plan that is millstone driven; experience in identifying community resources; services and linking consumers to these services; completing written forms and reports accurately; building relationships; communicating effectively; providing good listening and coaching skills; and is computer literate and proficient at using Microsoft Office.

Must Have:

• Willing to arrive early and state late, when necessary
• Must be able to establish rapport and build trust with consumers
• Must have an ability to handle crisis situations
• Reliability is a priority
• Great sense of humor
• Criminal background checks and drug testing are mandatory
• CPR/First Aid Certified Prior to Hire
• TB Clearance and Criminal Background Checks (MD and Federal) must be obtained prior to hire

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Ability to Relocate:

• Greenbelt, MD 20770: Relocate before starting work (Required)

Work Location: In person