Personal Injury Administrative Assistant

Company Description

At The Nichols Law Group, we are a dedicated personal injury law firm committed to representing individuals who have been injured due to the negligence of others. Our areas of practice include car accidents, slip and fall incidents, dog bites, and a range of other personal injury matters. We understand that the aftermath of a traumatic event can be physically, emotionally, and financially overwhelming. That's why we approach every case with compassion, diligence, and a relentless pursuit of justice. As a small growing law firm, our smaller size allows us to build meaningful, one-on-one relationships with our clients, offering them the personalized attention and support they deserve throughout their recovery and legal journey.

The Nichols Law Group is currently in an exciting phase of growth. We're looking for motivated, result driven, self reliant individuals who are eager to grow with the firm. We offer opportunities for professional development and long-term career advancement to those who are passionate about helping others and committed to delivering excellence in their work.

If you are someone who thrives in a semi-autonomous work environment and wanted to be part of a business that truly makes a difference, we'd love to hear from you!

Responsibilities

Executive Support

• Manage and prioritize the attorney’s calendar (hearings, mediations, deadlines, meetings)
• Provide daily reminders and prepare agendas, schedules, and action lists
• Answer and route phone calls; screen communications efficiently
• Set up and coordinate negotiations with adjusters and opposing counsel
• Track outstanding tasks, deadlines, follow-ups, and priorities
• Support the attorney by identifying issues early and offering thoughtful solutions

Administrative & Operational Support

• Maintain organized digital and physical files in case management software
• Draft, edit, and send professional correspondence
• Assist with proofreading, document preparation, and basic research
• Coordinate communication across the litigation and pre-litigation departments
• Support overall office organization and workflow

Client & Case Support

• Conduct initial client intake interviews
• Serve as liaison between clients, attorney, medical providers, and insurance companies
• Communicate case progress and respond to client questions promptly
• Perform claim setup, lien searches, and case support tasks
• Gather, organize, and review medical records and billing

Qualifications

• Self-reliant with a proactive, common-sense approach to problem-solving
• Strong persuasive writing and communication skills
• Accurately transcribes and processes detailed information
• Maintains a positive attitude and provides exemplary customer service
• Values and prioritizes punctuality
• Excellent organization and time management skills
• Effectively multitasks and prioritizes in high-volume, deadline-driven environments
• Thinks quickly and analytically under pressure
• Works independently and collaboratively within a team
• Bilingual (Spanish/English)
• At least 1 year of experience preferred

If you are a motivated, results driven, and self reliant individual who is passionate about helping clients navigate legal challenges and recover from traumatic events and are looking for opportunities for professional development and long term career growth, we encourage you to apply for this position.

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Opportunities for advancement
• Paid time off

Work Location: In person