Personal Injury Case Manager

Job Summary
We are seeking a motivated and detail-oriented Personal Injury Case Manager to join our legal team. The ideal candidate will have prior experience handling personal injury cases, strong organizational skills, and the ability to manage a high-volume caseload while providing compassionate client support. This role involves coordinating all aspects of case management, from intake through pre-litigation, and ensuring that clients receive timely updates and quality service.

Key Responsibilities

• Manage a caseload of personal injury clients from start to resolution.
• Conduct client interviews and maintain regular communication to gather updates and provide case status.
• Collect, review, and organize medical records, bills, and other supporting documentation.
• Draft correspondence, demand letters, and settlement packages.
• Coordinate medical treatment for clients and monitor progress.
• Track case deadlines, statutes, and important milestones to ensure compliance.
• Assist attorneys with case preparation, including discovery and trial support if necessary.
• Maintain accurate records in the firm’s case management system (e.g., Filevine, Needles, or similar).
• Collaborate with attorneys, paralegals, and other team members to achieve successful case outcomes.

Qualifications

• Minimum 1–2 years of experience in personal injury case management or legal support (plaintiff-side preferred).
• Knowledge of personal injury processes, medical terminology, and insurance claims handling.
• Strong written and verbal communication skills.
• Exceptional organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment and manage deadlines effectively.
• Proficiency with legal case management software (Filevine experience preferred but not required).
• Bilingual (English/Spanish) a plus.

What We Offer

• Competitive salary based on experience.
• Opportunities for growth and advancement.
• Supportive team environment with hands-on training.
• Paid time off and benefits package.

Job Type: Full-time

Pay: $65,000.00 - $95,000.00 per year

Benefits:

• 401(k) matching
• Free parking
• Paid time off
• Parental leave
• Profit sharing
• Referral program

Application Question(s):

• How many personal injury cases have you directly managed at one time, and what were your main responsibilities?

Experience:

• Personal injury law: 2 years (Required)

Work Location: In person