Personal Injury Case Representative

Our firm is seeking a preferred bilingual speaking (English/Spanish) case representative to handle personal injury case files. You must have prior personal injury case management experience along with being able to handle a case file from intake to settlement or litigation to be considered for this position. A case representative is responsible in assisting clients in gathering all needed information to support their claim while maintaining communication throughout the case.

The Case Representative will deliver stellar client service to clients on behalf of Nnabugwu Law Firm PLLC while adhering to the highest ethical standards. In a team environment, communicate with clients, insurance companies, medical providers, and law enforcement offices on a regular basis. Take ownership over client files for review with the Attorney on a daily basis. Develop each individual case according to office policies and work diligently towards resolving all client matters. Maintain each individual file so that all information is filed into the file and mirrored in our client matter management system and scanned to our document management system. Essential Functions

Responsibilities:

• Manage all prelitigation aspects of a personal injury case file
• Schedule doctor appointments for clients
• Open insurance claims
• Open Medicare/Private Insurance Liens
• Collect all possible information, evidence and documentation that pertains to the case
• Collect and organize medical records
• Prepare files to submit to demand writers
• Manage medical treatment while providing treatment recommendations
• Client communication

Qualifications:

• Fluent Bilingual English/Spanish (Preferred)
• Strong time management skills
• Strong communication skills
• Excellent customer service skills

What we do for you:

• Highly competitive pay.
• Unlimited opportunities for growth and advancement.
• Free parking.

Job Type: Full-time

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• Spanish (preferred)

Work Location: One location

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Paid time off

Work Location: In person