Pet Travel Agent (Russian-fluent)

About Furry

The Furry Group is the fastest-growing premium pet services company in the UAE. We specialise in international pet travel, pet taxi services, and top-tier grooming services.

Our mission: to offer exceptional services for pets and their owners, ensuring the highest standards of care and convenience across the UAE and beyond.

The Role

We are looking for a Pet Travel Agent to support our clients in organising their pets’ travel — by plane (cabin, hold, private jet) or by road.

You will be the primary contact for our Russian-speaking clients (and others worldwide), ensuring a smooth, compliant, and stress-free journey.

This is a demanding and exciting role, perfect for a motivated junior profile eager to grow quickly within a fast-expanding company.

What We Are Looking For

• Unstoppable motivation: this is a fast-paced role with a heavy workload.
• Exceptional organisation: capable of managing 20+ clients in parallel without missing a beat.
• Stress management and prioritisation: able to move quickly, efficiently, and stay cool under pressure.
• Fluency-level fluency in Russian and English: both written and spoken — non-negotiable.
• Flexibility: occasional airport runs (arrivals happen 24/7), international calls, and dealing with urgent client needs.
• Currently living in Dubai or ready to relocate.
• A true passion for animals: it’s not just a “plus” — it’s a must.

What You Will Do

• Manage inbound leads and organise discovery calls.
• Prepare and send quotes and close client deals.
• Oversee the entire relocation process (vet documents, permits, logistics).
• Act as the key liaison between clients, vets, authorities, and partners.
• Maintain continuous, proactive communication with clients throughout the project.
• Support on-the-ground logistics when needed (customs clearance, animal transit).
• Represent Furry Travel proudly in the Russian-speaking and international markets.

What You Need

• Bachelor’s or Master’s degree.
• Fluency-level Russian and excellent English skills.
• Sharp attention to detail and rigorous work ethic.
• Strong stress management and fast action-taking ability.
• Flexibility with working hours.
• Professional presentation and client-facing experience.
• Project management experience is a plus.

We don’t require experience within the pet travel industry but of course it’s a bonus if you have. We are more looking for someone who is motivated to learn and grow with us.

Why You Should Join Furry

• Real career growth opportunities in a booming company.
• A passionate team focused on top-tier service and pet well-being.
• An exciting life and career adventure in dynamic, international Dubai.
• Remote-first position and flexibility for travel.

This Job Is NOT for You If…

• You don’t like to be challenged or step outside your comfort zone.
• You struggle with giving or receiving direct feedback.
• You dislike tight deadlines or the fast-paced Dubai lifestyle.
• You need fixed, pre-defined tasks and don’t like taking initiative.
• Your only motivation is finding a (remote) job — we want people truly excited by our mission.

Recruitment Process

• Application: quick form to fill in online.
• Basic Assessment: 10-15 minute online assessment form to evaluate some basics.
• 15-minute screening call.
• Video Interview with Management: So we can get to know you better.
• Final culture-fit (physical preferred): Coffee with Karyna (Founder).
• Reference calls to get in-depth insights about how you work in different environments.
• Offer & onboarding in Dubai!

During this process you will also have the opportunity to ask questions to us. We want to make sure this job is a fit for you too.

Ready to jump into the adventure?

At Furry, we are passionate about our mission, and we hope you are too! If you have the necessary skills and a love for pets, then apply today by contacting us through the below form. We can't wait to hear from you.

Job Type: Full-time

Language:

• French (Required)
• English (Required)

Location:

• Dubai (Preferred)