Pharmacist | Full-Time | On-site | Cairo, Egypt
About the Role
For a leading call center company, we are hiring a professional Pharmacist to join the team in Cairo. The ideal candidate will provide accurate pharmaceutical support and medical guidance to customers while ensuring a high standard of communication and service quality.
This is a full-time, onsite opportunity for candidates who are detail-oriented, customer-focused, and able to work in a fast-paced environment.
Key Responsibilities
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Handle customer inquiries related to medications and pharmaceutical products
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Provide accurate medical and pharmaceutical information in a professional manner
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Review prescriptions and ensure proper guidance is delivered to customers
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Maintain compliance with company policies and healthcare regulations
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Coordinate with internal departments to ensure smooth customer support operations
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Document customer interactions and maintain accurate records
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Deliver excellent customer service while handling sensitive cases professionally
Requirements
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Bachelor’s degree in Pharmacy
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Previous experience in a call center or customer support role is a plus
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Strong communication and interpersonal skills
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Excellent command of English
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Ability to work onsite in Cairo
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Strong attention to detail and problem-solving skills
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Ability to work rotational shifts when needed
What We Offer
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Competitive salary package
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Professional and supportive work environment
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Career growth and development opportunities
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Full-time stable employment
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Training and onboarding support