Pharmacist in charge

Key Responsibilities

Customer Service & Pharmacy Operations

• Ensure high levels of customer satisfaction by supervising, monitoring, and evaluating the quality and effectiveness of services delivered by pharmacy staff.
• Oversee accurate dispensing of all medications, including controlled substances and insurance-related prescriptions.
• Adhere to insurance protocols with timely documentation, communication, and follow-up.
• Maintain compliance with all legal and regulatory requirements, ensuring the pharmacy facility and staff licensing are valid, renewed, and up to date.

Staff Management & Training

• Manage staffing activities such as interviewing prospective employees, conducting performance appraisals and reviews, and addressing complaints and grievances.
• Prepare and manage daily duty rosters, ensuring appropriate coverage and smooth operations.
• Provide or arrange training and development programs to enhance staff skills and performance.

Customer & Vendor Relations

• Identify current and future customer needs by building rapport with potential and existing customers and stakeholders.
• Strengthen customer relationships to maximize sales and margin returns.
• Maintain ongoing communication with vendors and shippers to ensure timely supply and strong partnerships.

Sales, Marketing & Store Performance

• Implement effective sales and marketing strategies across all product ranges, including coordination with vendors and manufacturers on in-store displays and promotional activities.
• Organize special promotions, events, and visual merchandising initiatives to enhance store attractiveness and sales.
• Analyze sales figures, forecast future performance, and interpret market trends to support business planning.
• Develop and execute business strategies to expand customer base, increase store traffic, and optimize profitability.
• Prepare annual budgets, monitor expenditures, analyze variances, and initiate corrective actions.
• Achieve all assigned targets and drive business initiatives to exceptional levels.
• Provide regular updates to the Area Manager on business performance, new initiatives, and relevant operational matters.

Store Operations & Compliance

• Oversee day-to-day store operations and ensure adherence to company policies, programs, and procedures.
• Maintain excellent store conditions and visual merchandising standards.
• Participate in assigned projects that involve industry organizations, supply chain initiatives, and other special assignments.

Self-Management

• Set annual performance goals in consultation with the reporting manager and ensure timely achievement throughout the year.
• Take ownership of personal development by identifying growth needs, building an individual development plan, and pursuing continuous learning beyond formal training.
• Stay updated on professional developments, new techniques, and industry trends through ongoing education.

Job Requirements

• Bachelor’s Degree in Pharmacy
• DHA License
• Minimum 3 years of experience as a Registered Pharmacist and Store Manager in the UAE
• Strong communication skills

Job Types: Full-time, Permanent

Pay: AED6,000.00 - AED7,500.00 per month