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The Outpatient Pharmacy Supervisor must be a licensed pharmacist who is responsible to manage and coordinate comprehensive pharmaceutical care activities in an ambulatory care setting for the medical and surgical programs located within the Syracuse VA Medical Center
NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.
Duties include but are not limited to:
Responsible for all aspects of pharmaceutical care services provided by outpatient pharmacy within the Syracuse VA Medical Center.
Responsible for ensuring all aspects of drug control, drug accountability and drug security is maximized and are in accordance with the Syracuse VA Medical Center and Pharmacy Service policies and procedures, and other applicable Federal and VA regulations.
Provides budgetary oversight for outpatient pharmacy including but not limited to cost savings/ cost avoidance initiatives and inventory management/ inventory turns.
Provides oversight to the controlled substance program for outpatient pharmacy and is responsible for accurate maintenance of all record associated with controlled drug accountability. Assures proper security of all drug, supplies, and equipment for the section. Communicates controlled substance issues to supervisors of the specific program areas and the Chief, Pharmacy Service.
Works with the Clinical Pharmacy Supervisor to monitor and develop clinical pharmacy programs/activities within the outpatient pharmacy. Develops mechanisms to measure outcomes of pharmacy interventions and ways to report results through proper administrative/ facility channels.
Expert understanding of regulatory and quality standards pertaining to Pharmacy. Manages an effective quality assurance program for the outpatient pharmacy. Assesses, plans, and evaluates the scope and quality of pharmacy programs to ensure proper coordination between the delivery of pharmacy services and the overall delivery of healthcare.
Ensure compliance with all Joint Commission, USP 795 & 800, VACO, union contract, EEO regulations, and local standards & guidelines as well as federal and state laws.
Supervises and ensures that monthly ward inspections are conducted in assigned areas of pharmacy.
Participate in interdisciplinary medical center committees and patient rounds (as needed) as a member representing Pharmacy Service.
Regularly conducts high-cost drug evaluation and corrections. As a result of identified trends and changes in procurement costs, develops appropriate educational materials and new processes in order to ensure cost effective prescription processing.
Continuously strives to find ways to reduce cost of operations and to increase efficiency of operation.
The incumbent will perform other clinical and staff pharmacist duties as required in periods of acute staffing shortages.
Responsible for the day-to day operations of the pharmacists & technicians in the outpatient pharmacy. Plans, organizes, assigns, and reviews work of subordinates; this includes scheduling of priorities and personnel for the effective completion of pharmacy programs objectives.
Develops & maintains the schedule for all outpatient pharmacy staff. Posts these schedules within specified time frames as defined by bargaining unit contract.
Maintains control of leave and attendance of subordinate employees and ensures that absences are charged to proper leave status and that the timekeeper is promptly notified.
Conduct on-going and annual performance evaluation of subordinates. Counsel employees on performance when necessary and/or recognize high level performance as appropriate.
Make recommendations for promotion or reassignments of subordinates based upon subordinates abilities and job performance.
Maintain cache inventory, rotating stock as provided by Emergency Pharmacy Services (EPS), utilizing locally as able and disposing of outdated product via reverse distribution or disposal.
Update expiration dates of stock as provided by EPS vial Shelf-Life Extension Project labels (SLEP).Complete yearly cache area physical inspection and wall to wall inventory.
Effectively works and communicates orally, or in writing, with others while remaining courteous, tactful, and understanding, even in potentially difficult or volatile situations, or to persuade and influence clinical and management decisions.
Uses discretion in appropriately safeguarding confidential information.
Promotes a helpful environment of courtesy, kindness, and respect among veterans, visitors, staff, volunteers, and others.
Develops and implements solutions to problems and follows up to ensure the matter has been appropriately resolved. Ensures that telephone calls are handled promptly and with courtesy.
Other duties as assigned
Work Schedule: Monday-Friday 7:30am - 4:00 pm
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Functional Statement #: 24211-F
Basic Requirements:
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/27/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12912056.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
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