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Pharmacy Assistance Specialist

The Pharmacy Assistance Specialist helps patients obtain medications through manufacturer assistance programs, coupons, and 340B drug pricing programs.


  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • This is a moderately active role, which requires the ability to lift and/or move items up to 25 pounds, bending and standing as necessary.
  • Must be able to lift, carry and handle equipment, supplies and other work site materials based on position duty requirements.
  • Work with different pharmaceutical companies and community pharmacists to obtain medication for indigent patients in a timely fashion, utilizing TPC, TPC mobile APP or Google to locate drug manufacturer and track down obscure companies.
  • Complete application for each pharmaceutical company using their application form and according to their guidelines with which to comply.
  • Meet with patients to ascertain information to complete application and to sign necessary forms.
  • Track medications ordered and re-ordered.
  • Present at Staff Meetings, at least quarterly, to discuss changes and promote Pharmacy Assistance.
  • Responsible for proper documentation.
  • May participate in prior authorization process as requested by Chief Compliance Officer on an as needed basis.
  • Backup for Pharmacy Assistance Specialists at other centers.
  • Track coupons, certificates and forms from certain companies.
  • Report pharmacy assistance usage.
  • Other duties and tasks as directed by the Chief Compliance Officer.

ADDITIONAL DUTIES ASSIGNED TO DESIGNATED BILINGUAL STAFF

1. If qualified, perform interpretation/translation services for ESRHS centers.

2. If qualified, assist patients with signing up for the Migrant Clinician Network.

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