JOB SUMMARY:
The Pharmacy Courier is responsible for the safe, accurate, and timely delivery of prescription medications and pharmacy-related items to our patients. This role requires excellent customer service skills, strict adherence to confidentiality and handling procedures. Couriers serve as an extension of the pharmacy team and help ensure patients receive medications in a secure and professional manner.
DUTIES PERFORMED:
- Pick up prescriptions from the pharmacy and verify delivery details before departure.
- Deliver medications to patients’ homes or designated sites following assigned routes and timelines.
- Confirm recipient identity and obtain required signatures for delivery confirmation.
- Maintain confidentiality of patient information in compliance with HIPAA and company policies.
- Handle medications carefully, ensuring proper storage conditions during transport.
- Report delivery issues, delays or patient concerns promptly to pharmacy staff.
- Maintain accurate delivery logs and documentation.
- Follow all traffic laws and safe driving practices.
- Follow NHFHS employee Personnel Policies and Procedures.
QUALIFICATIONS:
- EDUCATION:
- REQUIRED:
- Minimum high school graduate or equivalent
- EXPERIENCE:
- PREFERRED:
- Previous courier experience
OTHER REQUIREMENTS:
- Have and maintain a valid South Carolina driver’s license with a clean driving record.
- Pass a pre-employment background check and drug screen as well as random, unannounced drug screens.
- Properly and safely operate all work related equipment, including but not limited to vehicles, computers and cell phones.
- Must comply with all pharmacy policies, delivery protocols, and safety standards
- Professional, courteous demeanor.
- Strong attention to detail including punctuality and reliability.
- Excellent time management and organization skills including problem solving and sound judgement.
- Adhere to schedules for work, lunch and breaks.
- Ability to sit, stand, and drive for extended periods.
- Ability to lift and carry packages up to 10 pounds
Benefits and Perks:
New Horizon Family Health Services offers a robust and comprehensive benefit package to full time employees.
- Automatic:
- Annual Leave
- Sick leave
- Up to 12 Paid Holidays plus your birthday
- Eligibility for 2 annual bonuses after 1 year of employment when defined eligibility criteria are met
- Continuing education courses through SC AHEC
- Various employee discounts. I.e., Verizon, AT&T, YMCA, etc.
- Eligibility for the Public Service Loan Forgiveness (PSLF) Program
- Optional:
- Medical (PEBA State Health Plan), Dental and Vision benefits
- Flexible Spending and Health Savings Accounts
- Voluntary Life Insurance
- Short Term Disability and Long Term Disability
- Accident and Critical Illness Coverage
- 403 (b) Retirement Plan, with up to 4% employer match after the first year of employment
Mission:
Our Mission is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve. Our Vision is that our community will be one of the healthiest in the Nation. Superior patient care is the hallmark of NHFHS.
ICARE Values:
The ICARE values of New Horizon Family Health Services guide our employees toward achieving the mission of our company and our vision for our community. Our values stand for Integrity, Collaborations, Accountability, Respect, and Enrichment.
Community:
Greenville, South Carolina is the perfect place to live, work, and play. Greenville is surrounded by mountains, lakes, hiking & biking trails, as well as recreational activities including golf, tennis, water sports, cultural performances and more. Geographically located between Atlanta, GA and Charlotte, NC, with beaches just 3.5 to 4 hours away.
We are an Equal Opportunity Employer.