Pharmacy Customer Service Associate

The Chemist Shop is growing, and we’re looking for a strong team member who can keep up, stay organized, and take care of patients the right way.

This role is the front line of our operation—phones, patients, providers, and problem-solving all day. If you’ve done this before, you know what it takes.

What You’ll Do:

• Handle high-volume incoming calls from patients and providers
• Process prescriptions, refills, and coordinate deliveries
• Communicate with pharmacists, technicians, and prescribers
• Assist with payments, order tracking, and general support
• Keep workflows moving efficiently—no loose ends

What We’re Looking For:

• Pharmacy experience (retail or compounding)
• PrimeRx experience is a big plus
• Strong communication and multitasking skills
• Detail-oriented, reliable, and fast-paced
• Team player mentality—we move as a unit

What You Get:

• Competitive pay
• Opportunity to grow within a rapidly expanding pharmacy
• A fast-paced environment where your work actually matters

Location: Long Island City
Schedule: Full-time

If you’re looking to be part of a real team and not just another employee, apply now or message us directly.

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Profit sharing
• Retirement plan
• Store discount
• Vision insurance

Application Question(s):

• Knowledge of PrimeRx (MicroMerchants System) Pharmacy Software

Experience:

• Pharmacy technician: 1 year (Required)

Work Location: In person