Pharmacy Technician

Job Posting: Pharmacy Technician

Job Description

The Cow Creek Health & Wellness Center is excited to announce an opportunity for a dedicated individual to join our team as a Pharmacy Technician. This full-time position is designed to enhance our commitment to providing top-notch pharmaceutical care within our Health and Wellness Center. It's important to note that this opportunity is not a remote job and requires the selected candidate to be on-site at our facilities.

The selected applicant will work under the direct supervision of the Pharmacy Manager and will play a crucial role in providing quality care to Tribal members, Native Americans, and other community patients. As a Pharmacy Technician, you will assist the pharmacist in various pharmacy-related tasks, ensuring efficient and safe service delivery that aligns with our mission to improve the health and wellness of the community we serve.

Duties and Responsibilities

• Enter and process patient and prescription data into the pharmacy software system, ensuring accuracy in medication details, dosage, and patient information.
• Verify patient eligibility for services and manage appropriate enrollment in available programs.
• Handle third-party billing processes, submitting and troubleshooting claims as necessary.
• Prepare and manage prior authorizations for medication payment plans as required.
• Assist in accurately preparing prescription orders (counting and labeling) for the pharmacist’s final review and approval.
• Collaborate with administrative teams to leverage tribal resources effectively.
• Communicate directly with prescribers for prescription refill authorizations.
• Maintain regular communication with patients both in-person and via telephone to update them on prescription status and additional essential information.
• Order pharmaceutical and office supplies as needed.
• Prepare prescriptions for mail order or delivery services, ensuring correct handling and packaging.
• Provide backup support to Pharmacy Clerks and perform clerk duties in their absence.
• Operate the pharmacy telephone system, efficiently managing incoming queries and messages.
• Assist with annual inventory checks and maintain accurate logs for inventory management.
• Engage in quality assurance and improvement initiatives as directed.
• Handle monetary transactions through cash register operation and processing of credit card payments.
• Carry out additional assignments or duties as required to meet departmental needs.

Qualifications and Requirements

• Certified Pharmacy Technician License and Oregon Board of Pharmacy registration required.
• Minimum of one year of previous experience working as a pharmacy technician.
• Familiarity with 340b and Federal Supply Schedule (FSS) programs preferred.
• Proficient in Microsoft Office Suite (Word, Outlook, etc.) and other computer applications.
• Experience handling multi-line phone systems is preferred.
• Demonstrated excellent verbal communication skills and a consistently positive attitude.
• Critical ability to work effectively with a diverse range of individuals and groups.
• Understanding of third party billing and Pharmacy Benefit Manager (PBM) requirements is preferred.
• Extensive knowledge of pharmacy technician practices and regulatory standards as outlined by the Oregon Board of Pharmacy, federal guidelines, and the Indian Health Service.
• Expertise in both retail and mail-order pharmacy operations.
• Ability to operate and manage pharmacy software and electronic health/patient management systems.
• Capacity to learn and utilize various online wholesaler ordering platforms.
• Demonstrated ability to maintain high levels of professionalism, confidentiality, and impartiality in stressful situations.
• In-depth understanding of medical terminology and the implications of HIPAA on patient privacy.
• Strong commitment to respecting and integrating Indian traditions, customs, and socioeconomic needs within the pharmacy setting.