Pharmacy Technician

Role:

Assists in the provision of pharmacy services.

Essential Functions & Responsibilities:

• Enters patient data and prescription information into computer system.
• Operates cash registers and performs transactions, ensuring patients receive accurate receipts.
• Verifies patient information on new Rx's.
• Answer all incoming phone calls except those from a physician's office.
• Packages unit dose medications for nursing homes.
• Prepares mail out prescriptions and Rx delivery orders.
• Performs related work as required.

Performance Measures:

• Assist pharmacist by entering prescription information into computer system to free pharmacist to fill prescriptions or counsel with patients.
• Make certain all waiting customers have been helped with prescriptions or assisted with questions on other product selection.
• Responsible to have all prescriptions to be delivered or mailed each day, packaged, and recorded by the proper time.
• Respect the privacy of and keep confidential all patient information.
• Maintain professional relationship with customers and other employees.
• Periodically inspect customer waiting area to keep it neat and orderly.
• Observe all Clinic policies and guidelines.

Knowledge & Skills:

• Experience: Six months to two years of similar or related experience.
• Education: Equivalent to a high school education.
• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Physical Requirements:

• Requires frequent standing for extended periods of time.
• Basic computer skills, 10 key and basic math skills are required.
• Attention to detail and excellent customer service is a must.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.