Pharmacy Technician - Billing-Remote

WHO WE ARE

Pioneer Pharmacy Services is an industry leader in long-term and post-acute care pharmacy with a strong focus on patient care and service.

OVERVIEW

The Billing Department is responsible for maintaining A/R accounts both in the pharmacy system and within billing system with both speed and accuracy. Agent must be responsive and courteous when addressing our clients’ needs. Successful agents are dedicated to meeting the expectations and requirements of external customers; understanding customer information and using it to improve the efficiency of our billing practices; talking and acting with customers in mind; establishing and maintaining effective relationship with co-workers and customers; thus, gaining our customers’ trust and respect.

RESPONSIBILITIES

• Enter new payments into the pharmacy/billing system
• Work with Pioneer pharmacy technicians to clarify orders
• Trouble shoot and resolve billing rejections
• Maintain active and current records for A/R accounts
• Generate invoices and statements
• Monitor and update patient profiles for method of payment changes
• Review census changes and make appropriate updates
• Resolve and answer questions when asked about customers billing needs and requests
• Comply with department policies regarding safety, attendance, and dress code
• Follow all applicable government regulations, including HIPAA
• Ensure safety policy and procedures are consistently adhered to and practiced
• Comply with all applicable state and federal regulations related to pharmacy practices
• Overtime, holidays, and weekends may be required and/or expected
• Other duties as assigned; Job duties may vary depending on business needs

QUALIFICATIONS

• High School diploma or equivalent required
• Minimum of one (1) year working as a billing agent (long-term care pharmacy preferred)
• Framework experience - required
• Sage 300 (Sage Accpac) - required
• Quickbooks experience - required
• Knowledge of brand name/generic medications
• Experience with alpha-numeric data entry
• Must have a basic understanding of patient eligibility status'
• Math and analytical skills
• Knowledge of SIG codes
• Experience with document imaging
• Proficient in Microsoft Excel, Word, and Outlook required
• Able to read, write, speak, and understand the English language
• Able to work at a moderate speed
• Able to work during inclement weather
• Reliable
• Problem solver
• Good organization/Attention to detail
• Must be able to work various shifts and days

PHYSICAL DEMANDS

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:

• May sit or stand seven (7) to ten (10) hours per day
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
• May be necessary to work extended hours as needed
• May lift and/or move up to 25 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

HOLIDAY & PTO POLICY

We provide qualifying, full-time employees with 14 PTO (Paid Time Off) days annually to start. PTO is used for holidays, vacation, sick leave, and personal leave.

Please note we are a long-term care pharmacy that is open 24-hours, 7 days a week.

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

License/Certification:

• Pharmacy Technician License (Preferred)

Work Location: In person