Pharmacy Technician, Medication Reconciliation

Position Summary:

The Medication Reconciliation Pharmacy Technician (Med Rec Tech), under the supervision of a pharmacist, is responsible for obtaining an accurate medication list for pharmacy patients needing a medication reconciliation due to discharge from a facility, ensuring accurate and timely processing of prescriptions for these patients, and providing exceptional customer service. This role involves collaborating with healthcare providers, patients, and insurance companies to ensure excellent pharmacy services.

• Shift hours: Ability to work 8am to 4pm or 9am to 5pm with rotating weekend availability

This role is Hybrid – Training will be in person with the possibility to be mostly remote depending on performance. In office days may be required for team meetings or trainings.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Obtain comprehensive medication histories for patients tagged as requiring medication reconciliation by contacting providers’ offices and/or caregivers via phone.
• Accurately update patient profiles in pharmacy software to reflect current medications, document changes in dose/frequency/route and flag interactions for pharmacist review.
• Communicate with patients and caregivers to coordinate timely delivery of medications.

Additional Duties:

• Perform other duties as needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Required Qualifications: MA Registered Pharmacy Technician with National Certification (PTCB)
• Previous experience with medication packaging automation or similar pharmacy technology preferred
• Experience, or internship experience in a retail or fulfillment pharmacy
• Must be compassionate, courteous and have excellent interpersonal skills
• Detail oriented and the ability to handle multiple tasks effectively
• Familiarity with Microsoft Office Suite, proficiency with CRM and a desire proprietary software application
• Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make decisions
• Responsible for continuing education credits necessary to maintaining licensure

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Physical Requirement for this job include:

• Ability to stand/sit for extended periods
• Manual dexterity to handle small objects: grasp, manipulate, and assemble
• Visual and Auditory Acuity
• Fine Motor Skills

Diversity & Inclusion

At MedMinder, we celebrate the fact that our customers and end users have diverse backgrounds and lived experiences – so we seek to listen to, to understand, to embrace and to represent difference. MedMinder is an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Note: We are unable to sponsor work visas at this time.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Pharmacy: 2 years (Required)

License/Certification:

• Massachusetts Pharmacy Technician License (Required)
• National Certified Pharmacy Technician (Required)

Ability to Commute:

• Norwood, MA 02062 (Required)

Work Location: Hybrid remote in Norwood, MA 02062