Pharmacy Technician Specialist|Training Quality & Compliance

JOB SUMMARY:

Under the supervision of a pharmacist, the Pharmacy Technician Specialist – Training, Quality & Compliance performs standard pharmacy technician duties while leading pharmacy training programs, competency assessments, and sterile testing across all locations. This role ensures regulatory inspection readiness by maintaining organized documentation, supports quality initiatives such as audits and improvement projects, and serves as a back-up for one-day-a-week clinic preparation, patient assistance drug processing, and drug and supply procurement.

JOB SPECIFIC DUTIES AND RESPONSIBILITIES:

Pharmacy Technician duties and responsibilities:

• Prepare medication orders by compounding/admixing medications under a pharmacist’s supervision

• Under direct supervision of a pharmacist, check all orders for completeness of information, verify patient information, and review laboratory values

• Under a pharmacist’s supervision, admix drugs as ordered by physician in an accurate and timely manner as per department guidelines, and prepare all drugs within CARTI policies and procedures for aseptic technique and handling hazardous drugs

• Calculate correct dosage volumes, converting between metric and apothecary equivalents

• Maintain inventory of patient and sample medications

• Properly dispose of all materials used when mixing chemo or non-chemo IVs

• Clean hood daily as stated in policy and procedures and assist with monthly cleaning

• Check drugs monthly for outdates

• Keep accurate logs on all patient assistance drugs

• Maintain complete inventory control of medications, assuring proper inventory levels. Order supplies and medications. Receive and shelve medications. Ensure that standard drug supplies are in adequate supply in all departments.

• Prepare labels

• Have a thorough understanding of department automation, data entry, and report generation

• Complete all initial and annual training and testing as required

• Know and follow CARTI policies and procedures.

• Proactively assists in the general pharmacy workflow as needed

Additional Duties and Responsibilities for the Specialist:

• Maintains a thorough understanding of required training and competency evaluations
• Develops and maintains a robust, structured training program
• Schedules and conducts competency evaluations and sterile testing at all locations within the required frequency
• Ensures regulatory and accreditation inspection readiness by organizing and maintaining documentation across all locations for training, competencies, and quality activities
• Oversees and/or performs sterile compounding training for all locations, ensuring consistent delivery and documentation
• Supports departmental quality initiatives, such as internal audits, process improvement projects, and data collection to support departmental needs
• Serves as a back-up for travel clinic preparation, medication procurement, patient assistance medication management, and/or other operational functions, as needed.
• Maintains a thorough understanding of pharmacy systems, data entry, and report generation
• Assists the pharmacist with scheduling and staff assignments in their assigned area
• Assists the pharmacy team with other duties as assigned

OTHER JOB REQUIREMENTS: May be required to travel to satellite clinics

EDUCATION, CERTIFICATION, LICENSURE, and REGISTRATION:

• High School diploma or equivalent
• Two years of study in an accredited college or university, preferred
• Arkansas State Board of Pharmacy Technician License, required
• Within six months of hire date, must obtain Certified Pharmacy Technician (CPhT) Certification.
• Within six months of hire date, must obtain Certified Pharmacy Technician Educator (CPTEd) Certification
• Within six months of hire date, must obtain National Pharmacy Technician Association Sterile and Hazardous Compounding Certification courses and become certified
• Must undergo and pass a criminal background check

EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES:

• 3+ years’ experience in a pharmacy with IV skills
• 3+ years’ experience educating, instructing or training in pharmacy
• Knowledge of pharmaceutical and related medical terminology
• Knowledge of metric and apothecary systems of weights and measurements
• Knowledge of medical safety standards to assist in manufacturing and working with pharmaceutical substances
• Knowledge of medications and the dispensing function to check for correctness
• Ability to read and interpret prescription information
• Advanced knowledge of aseptic technique
• Understands and demonstrates aseptic techniques and procedures
• Excellent verbal and written communication skills

REASONING ABILITY:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form

INTERPERSONAL SKILLS:

• Must interact and communicate both verbally and in written form
• Must interact and exchange information regarding patients with physicians, other departmental Team Members, and outside agencies on a frequent basis while respecting the confidentiality of patient information
• Professionalism: consistently exhibits integrity, reliability and accountability in all responsibilities. Maintains respectful, constructive interactions while exhibiting emotional intelligence and sound judgement.
• Positive Work Ethic: Approaches tasks with enthusiasm, initiative, and a commitment to delivering high-quality results.
• Adaptability: Responds constructively to change, demonstrates flexibility, and remains effective in a dynamic work environment.
• Collaboration: Works cooperatively with colleagues, values diverse perspectives, and contributes to a respectful team culture.
• Continuous Improvement Mindset: Actively seeks feedback, embraces learning opportunities, and strives for personal and professional growth.
• Patient Focused: Maintains a service-oriented mindset, prioritizing the needs of the patients we serve.
• Communication: Communicates clearly, respectfully, and professionally across all levels of the organization.
• Problem-Solving Orientation: Approaches challenges with a solution-focused, analytical, and resourceful mindset.
• Resilience: Maintains composure under pressure and demonstrates perseverance when facing obstacles and time-sensitive matters.
• Accountability: takes proactive ownership of responsibilities and actively champions departmental education, continually identifying and pursuing opportunities to enhance knowledge, skills and training practices.
• Constructive feedback: demonstrates the ability to deliver thoughtful, professional feedback to support continuous improvement and enhanced techniques.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the Team Member is regularly required to talk or hear.
• The Team Member is regularly is required to stand, walk, and sit; use hand to finger, handle, or feel objects, tools, or controls; and reach with hands and arms
• Specific vision abilities required by this job include close vision and the ability to adjust focus
• Must be able to lift up to 40 pounds

WORK ENVIRONMENT:

The work environment described here is representative of those a Team Member encounters while performing the essential functions of this job. This position involves potential exposure to infectious diseases. Team Members are offered appropriate vaccinations and safety training.

COMMENTS:

This description is intended to describe the essential functions, the general supplemental functions, and the essential requirements for the performance of the job. It is not an exhaustive list of all duties, responsibilities, and requirements of the position. Other functions may be assigned, and management retains the right to add or change duties at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the Team Member to maintain the ability to work in a constant state of alertness safely.