Job Summary

Are you passionate about patient care and precision? Do you want to establish and build your career in healthcare? Join our team as a Phlebotomist and play a key role in the plasma donation process. You’ll be the welcoming face that guides donors through a safe and comfortable plasma donation process, helping transform their generosity into life-saving therapies.

As a Phlebotomist, you’ll perform venipuncture procedures and monitor donors throughout the plasmapheresis process. You’ll also help maintain a clean, efficient, and welcoming environment while working closely with a team committed to quality and care.

What you'll do

• Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies.
• Greet donors and perform introductions to yourself and the donation process to establish trust and comfort.
• Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols.
• Monitor donor well-being during the donation process and respond to any adverse reactions.
• Maintain and calibrate equipment, report malfunctions, and ensure readiness for daily operations.
• Set up and operate plasma donation machines, including responding to alarms and shutdowns.
• Collect and label test samples accurately, including NAT testing protocols.
• Keep the donor floor stocked with necessary supplies and soft goods.
• Record donor data and any incidents in the electronic donor information system.
• Respond promptly and professionally to donor complaints, deferrals, or concerns.
• Support donor flow by working efficiently and alerting management to any bottlenecks or issues.
• Prepare the center for audits by maintaining cleanliness and compliance with SOPs and regulatory standards.
• Uphold data integrity and confidentiality for all donor and center information.

Qualifications and need-to-know

• High school diploma or equivalent required.
• Phlebotomy certification is preferred (required in California).
• At least 1 year of phlebotomy experience is preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high-pressure situations.
• Commitment to safety, compliance, and donor care.
• Comfortable working in a regulated environment with exposure to bloodborne pathogens.