
Essential Job Responsibilities And Duties
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Establish rapport with donors to ensure overall service satisfaction
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Conduct routine venipuncture for plasmapheresis and collect donor samples
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Respond and assist with donor reactions during the donation process
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Monitor collection equipment to facilitate the health and safety of the donors
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Set up, disconnect, and operate the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displays
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Disconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container
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Ensure proper calibration and maintenance of plasma autopheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area
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Maintain equipment and work area cleanliness in between donors
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Responsible for accurate documentation of collection records
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Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
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Maintain an open line of communication with Management
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Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
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Ability to accept performance feedback in a professional manner
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Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
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Other duties as assigned
Qualifications
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High school diploma or equivalent required
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Minimum one (1) year work experience preferred
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License or certification where required by state
Requirements
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Strong oral and written communication skills
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Provide a pleasant customer service experience
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Ability to read and interpret directions and instructions
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Perform basic math calculations
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Basic computer skills
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Reasoning ability to identify, interpret and apply appropriate information
Physical Requirements
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Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
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Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
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Manual dexterity to perform all phases of donor plasmapheresis
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Ability to stand for extended periods of time for up to four (4) hours at a time
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Ability to lift, tug, pull up to fifty (50) pounds
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