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Pho Prime - Shift Manager (Shenandoah)

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We're looking for an energetic and experienced Shift Manager to help lead our team and uphold Pho Prime's high standards of service and operations. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, loves building people up, and understands the balance between guest satisfaction, team development and profitability.

Key Responsibilities:

  • Support the General Manager and Assistant General Manager in all aspects of daily operations
  • Lead, train, and motivate FOH and BOH teams to deliver exceptional guest experiences
  • Maintain a strong presence on the floor and ensure consistent service standards
  • Manage and count inventory
  • Assist with staff development
  • Ensure compliance with all heal, safety, and company policies
  • Oversee BOH team to ensure proper prep levels are maintained
  • Support the BOH team during rushes

What We're Looking For:

  • 1+ years BOH experience
  • 1+ years FOH experience
  • Strong leadership, communication and problem solving skills
  • Passion for guest service and team development
  • Ability to thrive in a high-volume, fast-paced environment
  • Flexible availability (nights, weekends, holidays)

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