Pho Prime - Shift Manager (Shenandoah)

We're looking for an energetic and experienced Shift Manager to help lead our team and uphold Pho Prime's high standards of service and operations. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, loves building people up, and understands the balance between guest satisfaction, team development and profitability.

Key Responsibilities:

• Support the General Manager and Assistant General Manager in all aspects of daily operations
• Lead, train, and motivate FOH and BOH teams to deliver exceptional guest experiences
• Maintain a strong presence on the floor and ensure consistent service standards
• Manage and count inventory
• Assist with staff development
• Ensure compliance with all heal, safety, and company policies
• Oversee BOH team to ensure proper prep levels are maintained
• Support the BOH team during rushes

What We're Looking For:

• 1+ years BOH experience
  
• 1+ years FOH experience
• Strong leadership, communication and problem solving skills
• Passion for guest service and team development
• Ability to thrive in a high-volume, fast-paced environment
• Flexible availability (nights, weekends, holidays)