Physical Security Specialist II (Day Shift)

Physical Security Specialist II (Day Shift)

Roles & Responsibilities

• Supervise a team of Physical Security Specialist-Level I across multiple sites.
• Maintain a safe and secure environment for clients, employees, and visitors while providing general unarmed security services across multiple locations.
• Support operational needs by assisting with new site start-ups, temporary assignments, coverage gaps, vacation relief, and unplanned absences.
• Demonstrate flexibility by adapting to changing assignments, schedules, and post requirements as operational needs evolve.
• Promote safety by remaining alert to observe, correct, and report potential hazards, suspicious activity, or policy violations.
• Understand and comply with all Prosegur policies, client requirements, and site-specific post orders.
• Participate in required training and quickly become familiar with procedures at multiple client locations.
• Assist client’s security team with crisis management.
• Provide white-glove professional customer service while interacting with clients, employees, visitors, and the general public.
• Accurately complete incident reports, logs, and other required documentation using basic to intermediate computer systems.
• Be available to work multiple shifts and locations as needed to support coverage requirements.

Experience:

• Minimum of 3 years in a supervisory/management role
• Minimum 5 years of security operations experience preferred, with consideration given to military, law enforcement, or customer service management backgrounds.
• Preferred experience in corporate-level security and management.
• Internal candidates must demonstrate exemplary performance and attendance, with no disciplinary actions within the past year.
• Exceptional customer service, organizational, analytical, and communication skills.
• High attention to detail and adaptability to change.
• Thrives in fast-paced, dynamic, customer-facing environments.
• Ability to work independently with little oversight.

Qualifications and Education Requirements:

• 18+ years of age
• High School Diploma or GED required.
• Valid Non-Commissioned Security License- Level II
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver's license
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company's screening process, including drug screen and background investigation.
• Knowledge of security operations and procedures

Preferred Skills:

• First Aid/CPR/AED qualified.
• Proficiency in incident response planning and execution.
• Strong leadership, communication, issue resolution, and performance management abilities.
• VIP handling, Corporate Security or UHNW experience
• Optimization of security operations processes and procedures, with a focus on continual improvement.
• Bilingual proficiency desired, Spanish.

The following screenings are required:

• Criminal Background Check
• Motor Vehicle
• Drug Screen

The following shifts are available:

• Day shift (including weekends)

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