Physical Therapy Front Desk Administrator

Job Title: Front Desk Coordinator – Physical Therapy Clinic
Location: Santa Rosa, CA
Job Type: Part-Time (20–30 Hours per Week)

About Us

Join our team at North Santa Rosa Physical Therapy, where we are dedicated to providing exceptional patient care in a welcoming and supportive environment. We are seeking a dependable, organized, and customer service-oriented individual to join our front office team and help create a positive experience for every patient who walks through our doors.

Position Overview

The Front Desk Administrator plays an important role in the day-to-day operations of our busy outpatient physical therapy clinic. This position focuses primarily on front desk responsibilities including scheduling, patient communication, insurance coordination, and maintaining an organized office environment. The ideal candidate is friendly, detail-oriented, and able to multitask in a fast-paced healthcare setting. Spanish-speaking candidates are strongly preferred.

Key Responsibilities

• Schedule and manage patient appointments efficiently
• Answer phones and respond to patient questions professionally
• Greet and check in patients while ensuring paperwork is completed accurately
• Collect co-pays and process payments
• Coordinate with insurance companies and billing staff regarding benefits and authorizations
• Manage clinic email and assist with general office communication
• Maintain office supplies and front office organization
• Help create a welcoming, positive experience for all patients

Clinic Support

• Maintain cleanliness and organization of treatment areas
• Assist therapists and staff with general clinic flow as needed
• Prepare treatment areas and equipment between patients
• Support a smooth and efficient patient experience throughout the clinic

Qualifications

• Spanish speaking is highly preferred, but not required
• Prior experience in customer service, medical offices, or healthcare settings is a plus
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Comfortable working in a fast-paced environment
• Positive attitude and strong attention to detail
• Ability to work well with diverse patient populations

Benefits

• Flexible part-time schedule (20–30 hours per week)
• Supportive and team-oriented work environment
• Opportunity to gain experience in healthcare and physical therapy
• Competitive compensation
• Opportunities for growth within the company

How to Apply

If you enjoy helping others and thrive in a fast-paced, patient-focused environment, we would love to hear from you.

Pay: $20.00 - $24.00 per hour

Benefits:

• Flexible schedule

Work Location: In person