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Physical therapy office Front Desk Administrator
Benefits:
- Accidental insurance
- Disability Insurance
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
About the Role:
Join Rebound Rehabilitation as a Front Desk Administrator and be the welcoming face of our physical therapy office. In this dynamic role, you will play a crucial part in ensuring a smooth patient experience while supporting our dedicated team of healthcare professionals.
Responsibilities:
- Greet and check in patients with a warm and friendly demeanor.
- Manage phone calls, schedule appointments, and handle patient inquiries.
- Maintain patient records and ensure accurate data entry.
- Process insurance verifications and collect payments.
- Coordinate with therapists to optimize patient flow and scheduling.
- Assist with administrative tasks such as filing and inventory management.
- Ensure a clean and organized front office environment.
- Provide exceptional customer service to enhance patient satisfaction.
Requirements:
- High school diploma or equivalent; experience in a medical office preferred.
- Strong communication and interpersonal skills.
- Proficiency in office software and electronic medical records (EMR).
- Ability to multitask and manage time effectively in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Experience with insurance billing and coding is a plus.
- Positive attitude and a passion for helping others.
- Must be able to work flexible hours as needed.
About Us:
Rebound Rehabilitation has been serving the community for over few decade with a commitment to providing high-quality physical therapy services. Our patients love us for our personalized care and proven results, while our employees appreciate our supportive work environment and focus on professional growth.
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