We are seeking a dedicated clinical support team member for our physician clinics. This position may be filled as either a Certified Nursing Assistant (CNA) or Medical Assistant (MA), depending on qualifications and experience. In this role, you’ll support providers and nursing staff through direct patient care, clinical procedures, and essential front-office functions that keep patient care flowing efficiently. If you enjoy a hands-on clinical environment where teamwork and patient connection matter, this role offers both purpose and variety.
About Us
North Arkansas Regional Medical Center (NARMC) is an innovative, non-profit healthcare system anchored by a central hospital in Harrison, Arkansas, and 13 clinics serving the rural communities of North Arkansas. Our continuum of care includes Home Health and Hospice, including our inpatient Hospice House. More than 750 team members deliver a comprehensive range of services close to home.
Guided by our values of safety, quality, integrity, and community, our mission is to provide comprehensive healthcare across North Arkansas, and our vision is to be the region’s most trusted and preferred provider—one patient, one family, one neighbor at a time.
Job Summary
The Certified Nursing Assistant (CNA) or Medical Assistant (MA) in our Physician Clinics provides both clinical and administrative support to ensure efficient, high-quality outpatient care. This role works closely with providers, nurses, and administrative staff to support patient care delivery, clinical procedures, and clinic workflow.
Key Responsibilities
Clinical Support & Patient Care
Prepare patients for exams and assist providers during examinations and minor procedures
Obtain and document vital signs and patient histories
Perform point-of-care testing, simple lab work, and EKGs
Assist with injections, immunizations, wound care, and dressing changes per provider orders
Remove sutures/staples and assist with minor procedures
Clean, sterilize, and maintain medical instruments and exam rooms per infection control standards
Maintain adequate clinical supplies and restock as needed
Administrative & Front Office Support
Perform patient intake, registration, and rooming processes
Schedule appointments and assist with check-in/check-out functions
Support billing-related tasks including co-pay collection and basic insurance verification
Maintain accurate and timely EHR documentation
Provide patient education and reinforce provider instructions
Job Qualifications
Required:
High school diploma or GED
- CNA certification or Certified Medical Assistant (CCMA/MA certification) - We can support educational assistance for CNA and CCMA if applicant has healthcare background such as Personal Care Assistant, Nursing Assistant, or home aide.
Current BLS certification from American Heart Association