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Plastic Surgery Patient Coordinator & Clinical Assistant
Plastic Surgery Patient Coordinator & Clinical Assistant
Reflections | Tarpon Springs & Clearwater
Reflections is seeking a polished, patient-focused Clinical Assistant who thrives at the intersection of clinical care, patient education, and aesthetic consultation.
This is not a traditional medical assistant’s role. You will partner closely with our board-certified plastic surgeon to guide patients through their aesthetic journey, from initial consultation through surgical coordination, delivering a high-touch, concierge-level experience.
If you enjoy building trust with patients, educating them on transformative procedures, and helping them confidently move forward, this role offers a unique opportunity to blend clinical skills with elevated patient experience.
What You’ll Do
Patient Consultation & Experience
- Guide patients through consultations, helping them understand procedures, outcomes, and next steps
- Build trust and rapport with patients considering aesthetic treatments and surgery
- Provide education on procedures, recovery, and expectations
- Support treatment plan acceptance through clear, confident communication
- Deliver a high-end, concierge-style experience at every stage of the patient journey
Surgical Coordination & Care Continuity
- Coordinate surgical scheduling, pre-operative, and post-operative care
- Serve as a consistent point of contact for patients throughout their experience
- Reinforce physician recommendations and ensure patient readiness
- Manage follow-up communication, questions, and ongoing patient needs
Clinical & Procedural Support
- Assist the physician during exams, consultations, and in-office procedures
- Prepare and maintain procedure rooms with strict adherence to sterile technique
- Perform clinical tasks such as suture removal, dressing changes, and documentation
- Maintain accurate EMR records and clinical correspondence
What We’re Looking For
Required:
- Experience in a patient-facing or client-facing role with a strong emphasis on service and communication
- Proven ability to build trust, guide conversations, and support decision-making
- Professional presence with a polished, high-touch approach to service
- Strong organizational skills with the ability to manage multiple priorities
Preferred:
- Experience in plastic surgery, medical aesthetics, dermatology, or a related clinical setting
- Experience in beauty, wellness, or luxury service environments (e.g., med spa, aesthetics, hospitality, high-end retail)
- Background in surgical coordination, case management, or consult-driven roles
- Exposure to patient education, treatment planning, or consult conversion
You’ll Thrive in This Role If You:
- Enjoy building relationships with patients, not just supporting clinical tasks
- Are comfortable discussing aesthetic procedures with both confidence and empathy
- Can balance clinical detail with warmth and emotional intelligence
- Take ownership of the full patient experience, from consultation to post-operative care
- Are energized by helping patients move forward with meaningful, personal decisions
Why Reflections
- Work alongside a board-certified plastic surgeon in a high-end, patient-centered environment
- Being part of a team that prioritizes excellence, experience, and results
- Opportunity to grow within a respected, established organization
Compensation: $20 – $23 per hour + potential performance-based incentives
- Paid Time Off and Holiday Pay
- Opportunity to build a career with a longstanding, reputable organization
- Leadership and Career Advancement opportunities
- Competitive wages ($20 - $23 per hour)
- Weekends and Holidays off
The Benefits of working for St. Luke’s
- Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
- Opportunity to build a career with a longstanding, reputable organization
- Leadership and Career Advancement opportunities
- Competitive wages and certification bonuses
- Monday – Friday work week
- Weekends and Holidays off
See more benefits at http://www.stlukeseye.com/careers/benefits/
We are an Equal Opportunity Employer and a Drug and Smoke Free Workplace
We participate in the E-Verify Program
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