Playmaker/Game Coach

Where HighEnergy Hospitality Meets Innovative Entertainment

PLAY Playground is a largescale, immersive entertainment destination featuring oversized games, interactive challenges, theatrical environments, and a highenergy social atmosphere designed for adults, families, and groups. Our Nashville venue blends elevated beverages, bold experiences, and exceptional hospitality to deliver a truly unforgettable guest experience.

We are currently seeking a Playmaker (Game Coach) to support our Guest Experience team and ensure exceptional guest engagement, seamless game operation, and a fun, energetic atmosphere throughout the venue.

About the Role

Playmakers-also known as Game Coaches-serve as the front-line hosts of the PLAY Playground experience. You will welcome guests, facilitate interactive games, support venue flow, and bring the energy that makes PLAY unforgettable.

Key Responsibilities

Guest ExperienceEngagement

• Greet guests with warmth, enthusiasm, and a timely welcome.
• Guide guests to assigned games, explain rules, and facilitate gameplay.
• Maintain an upbeat, fun, and playful environment throughout the guest experience.
• Upsell tickets, packages, or upgrades as appropriate.
• Address guest questions or concerns and communicate needs to leadership.

OperationsGame Facilitation

• Set up, operate, monitor, and reset games, rides, and interactive stations.
• Follow all equipment handling and safety procedures.
• Report malfunctions or incidents promptly to management.

CleanlinessSafety

• Keep game areas clean, sanitized, and organized.
• Comply with all health, sanitation, and safety standards.

CommunicationTeam Collaboration

• Maintain strong communication with teammates and leadership.
• Support smooth venue flow during highvolume periods.

Qualifications

Preferred

• Experience in entertainment, attractions, amusement parks, or highvolume hospitality.
• Experience facilitating games or interactive entertainment.
• Knowledge of health, safety, and sanitation standards.

Who Thrives Here

• Energetic, enthusiastic individuals who enjoy performing in highenergy environments.
• Friendly, patient, and guestfocused team players.
• Those who excel at multitasking and communicating clearly.

Work Environment

• Highvolume, fastpaced, immersive entertainment venue.
• Constant guest interaction and participation in entertainment activities.
• Must be able to stand/walk for extended periods and lift up to 50 lbs.
• Variable lighting, temperature, and sound levels.

Why Work With Us

Joining PLAY Playground means becoming part of a team committed to outstanding service, memorable guest experiences, and a culture centered around FUN. We value teamwork, professionalism, creativity, and continuous improvement.

Ready to Apply?

If you're energetic, guestfocused, and excited to be part of Nashville's most dynamic entertainment experience, we'd love to meet you.